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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Should I Be Concerned About Flooding if My Building Has Fire Sprinklers?

8/24/2020 (Permalink)

Fire sprinkler Fire sprinkler setting off in a home.

Fire sprinklers minimize damage during the event of a fire. However, many wonder if these systems are worth it. If a sprinkler were to go off accidentally, water damage could be devastating. Although sprinkler systems have the potential to cause flooding, many myths and superstitions are not true. Here are three things you should know regarding commercial fire sprinklers.

1. They Are Not Easily Activated

Many people think that sprinkler systems can easily set off by smoke. However, it takes a minimum of 155 degrees Fahrenheit for sprinklers to activate, so don't worry about your burnt lunch, creating an indoor rainstorm. A few other things that might set off your system can include the following:

  • Mechanical damage
  • Corrosion
  • Overheating

While overheating can occur if a sprinkler is too close to a heater or skylight, high-temperature-rated sprinklers can handle these high-heat areas.

2. They Don't Cause as Much Water Damage as You Might Think

The damage that these fixtures can cause is quite small compared to other methods of fire prevention. By using only one-sixth of the water in a fire hose, these sprinklers can cause less damage. Luckily, water damage can be taken care of quickly and efficiently with the help of a professional restoration company.

3. There're Many Precautions That You Can Take

If you are still worried about accidental flooding, there are many precautions you can take. The easiest and most efficient way to take care of your sprinklers is to inspect them often. Local safety regulations in Germantown, Tennessee, or Collierville, Tennessee, require a certain number of inspections every year. By testing the system, professionals can catch any problems or potential issues.

Fire systems are an efficient and safe way to protect your building from fire damage. They can't be set off easily and therefore are not a big cause of accidental flooding.

3 Ways FEMA Can Save the Day

8/24/2020 (Permalink)

Ceiling damage Ceiling damage after a severe storm.

While the nation's countless victims struggled to pick up the pieces after Hurricanes Harvey and Irma, many might wondered how they might recover from storms in their areas. Although it might not sweep across a neighborhood with the force that could wipe out buildings, an average storm can bring a significant amount of flooding. Below are three ways the Federal Emergency Management Agency (FEMA) can help during such difficult times.

1. Financial Support

FEMA steps in when a natural disaster takes over. After a governor confirms a state of emergency, FEMA formulates a method to respond to the crisis effectively. The organization can also work with the states to form funding before an expected storm.

2. Organization

When a flood strikes, it can seem as if a catastrophe has suddenly affected life in general. Since FEMA works at the state level, victims may check whether their specific area can receive support. Through a straightforward system, they may then apply for disaster assistance. Even if you have insurance, connecting with all programs before moving forward might be a wise step.

3. Promptness Matters

Despite the differences in each situation, FEMA can respond to disasters that prioritize victims first. When you register, an inspector specializing in disasters generally visits within a week. From there, the agency can work with homeowners to determine the right assistance plan. To ensure speedy support, victims may also need to work with the agency to specify damages.

No matter the extent of the damage, discovering that your home has become the setting for a flood can be shocking, challenging, and stressful. However, this is the point at which FEMA can step in to help you get your space – and subsequently, your life – back on track.

The Process of Removing Standing Water From Your Garage

8/24/2020 (Permalink)

Commercial garage A commercial garage in Germantown, Tennessee.

Water damage is a reality that can occur in any business. To remove excess water from your commercial garage in Germantown, Tennessee, or Collierville, Tennessee, water extraction specialists use specialized equipment to rid standing water and debris to prevent mold and additional water damage. This process involves the following steps.

Step 1

Pack and move items in the path of the flood. To prevent further damage to the garage items, they will most likely need to be moved from the premises before extraction can occur. Removing them allows professionals to assess the damage caused and salvage the items if possible.

Step 2

Assess the extent of flooding and choose the appropriate equipment to remove it. Once all that remains is the water in the garage, extraction experts can choose the best way to deal with it. They may decide that installing a submersible sump pump is the best way not only to remove the standing water from your garage but also to help prevent the garage floor from flooding again. Alternatively, they may decide that a truck-mounted trash pump is the best option for extracting the water and removing any accumulated debris.

Step 3

Extract the water. Whatever means they choose to remove the standing water, the technicians deal with the standing water before they can initiate the rest of the drying process. They pump the water out of the garage and dispose of it.

Step 4

Assess further needs. The last step of the extraction process is to decide where to go from there. In the best cases, a few more hours of industrial dryers should finish the process. However, if the standing water has damaged the walls, they will need to be repaired before your garage is open for business again.

Walking into your commercial garage to find standing water might be disheartening, but it is a solvable problem. Trained professionals can choose the right equipment for the job and have your garage up and running again.

Common Signs of a Shower Leak

8/24/2020 (Permalink)

A shower or bathtub leak can be significant. Water damage can lead to structural issues in your Germantown, Tennessee, or Collierville, Tennessee, home's walls, flooring, and ceiling. Some shower leaks are hard to catch early on. If you know some common signs of trouble, you may be able to start investigating a source of water before the leak causes too much damage.

Water Damage

When water pools where it isn't supposed to, it can cause building materials to start breaking down. Common signs of water damage around a shower include the following:

  • Stained ceiling below second-floor bathroom
  • Damaged flooring in bathroom
  • Stained spots on walls adjacent to the shower
  • Cracked grout in tiled showers

Mold and mildew growth could be another sign that moisture is building up inappropriately in your bathroom. If you notice any of these signs of water damage, you may want to call in some residential restoration specialists to help you fix your space.

Obvious Drips

A continually dripping faucet or showerhead is a visible sign of a leak. However, in some cases, homeowners may not be able to hear the leak. Leaky pipes can be located in the walls around your shower. Gaskets and valves that reside in the walls can deteriorate and start allowing water out. If you can't see a shower or bathtub leak, don't assume it's not there.

Malfunctioning Shower Pan

The shower pan is your shower's last line of defense. This membrane catches water and directs it to the drain. However, a shower pan leak can start due to poor installation or new cracks. If you plug a shower drain, a damaged shower pan may still allow water to flow out. Fixing this issue can get quite expensive because you may have to redo large portions of your shower or tub.

Keeping your eyes peeled for signs of a shower or bathtub leak may be a good idea. If left unchecked, these water drips can lead to severe amounts of damage in your home. For additional information regarding water damage, contact SERVPRO of Germantown / Collierville today at (901) 755-3705.

How to Approach Mold Safely

8/24/2020 (Permalink)

When you discover mold in your home, your first instinct is to get rid of it as soon as possible. You may want to grab the nearest cleaning supplies and start scrubbing. Cleaning mold without face masks or other proper protective equipment can cause you to breathe in the mold spores. If you're going to get near mold damage in your home, you need to put on at least three things:

  • Face mask to protect lungs

  • Gloves to protect hands

  • Goggles to protect eyes

Cover the Face

When the mold remediation specialists in Germantown, Tennessee, or Collierville, Tennessee, arrive to remove the mold, one of the first things you will probably see them do is put on face masks. This keeps them from breathing in spores in the air when mold is present and those that'll be released into the air as the cleanup process begins. A well-fitting mask can keep mold spores out of their lungs while they work.

Cover the Hands

You should never touch mold with your bare hands. While most of the mold can be washed away with a vigorous washing with detergent, some spores may linger under your nails or your arms. If you must remove items from the area where there is mold damage, always use gloves, preferably those that cover most of your arms.

Cover the Eyes

Another place you do not want mold spores to end up is in your eyes. If you are in the area where mold is being removed, it is good to wear goggles. Try to find a pair that does not have ventilation holes, as spores may find a way to your eyes through those holes.

Most mold remediation must be done by professionals to ensure the problem is handled thoroughly. However, if you are around mold, face masks, gloves, and goggles can help protect you from its spores. Contact SERVPRO of Germantown / Collierville today for your mold remediation.

Stop the Mold Smell in its Tracks

8/24/2020 (Permalink)

If you've ever been in an old basement, crawlspace, or attic, or under a leaking sink, you probably know what mold smells like. This musty, old stench can be unpleasant and difficult to get rid of. Here is some information that may help cure a mold odor problem.

Why Does Mold Smell?

While the smell of mold might be familiar, many people don't know what causes it. Mold produces gasses called microbial volatile organic compounds. One type of these compounds is known as a mycotoxin. This compound can be responsible for some of that musty smell.

Should You Test for Mold?

If there's any suspicion of mold, but it isn't visible to you, then you should always have a mold test conducted. Keep in mind that the mycotoxin molds release isn't a compound you want in your building. It can be damaging. A mold test will tell you how bad the problem is and help you develop a plan to eliminate it.

How Do You Eliminate the Mold Smell?

There's only one way to get rid of that musty odor for good; remove the mold. Even if you utilize deodorizing sprays or disinfectants, it isn't going to smell permanent. You can try to cover it up, but that isn't a real fix in the long run. The most surefire way is to go through professional mold remediation. A specialist may use HEPA filters during the cleanup process to eliminate spores, preventing further growth.

The stench of mold is one that most people want to eliminate from their building as quickly as possible. Naturally, you don't want your clients or employees living with the smell in your Germantown, Tennessee, or Collierville, Tennessee, business. With the proper steps, you can eliminate mold and its smelly mycotoxin easily. For additional information, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

2 Reasons to put a Trap Over Your Roof After a Fire

8/24/2020 (Permalink)

Many steps need to take place for proper fire cleanup. A professional remediation team will help your commercial building as best they can, and part of that may include putting a tarp over the roof. This tarp is merely a temporary solution until more long-lasting roof repair services can be completed. Until that time comes, you'll want a tarp to help your business recover faster.

Protect Against Additional Damage

A fire may be the least of your problems. Perhaps the fire created a hole in your roof, and a big rainstorm is around the corner. This could lead to extra water damage the remediation team has to deal with. It's better to cover up any holes or weak spots until they are patched entirely. The roofers should be able to make it out to your building soon, but it is better to play it safe than sorry.

Help Your Insurance Claim

You should have a comprehensive insurance policy in place to pay for fire cleanup and other essential services during this time. Your insurance may cover the cost of any tarp services. However, if you forego placing a tarp on the roof and rainwater ends up entering the building, your insurance may not pay for that water damage. The agency will view it as your failure to take adequate action to prevent additional damage from occurring. You don't want to give your insurance agency any reason to deny your claim.

Tarp services are preventive actions to stop additional damage from taking place. You don't want your business to shut down for any longer than it has to. You can get revenue coming in more quickly by investing in high-quality fire cleanup services, including odor removal and carpet cleaning, from professionals in Germantown, Tennesee, or Collierville, Tennessee. For additional information, contact SERVPRO of Germantown / Collierville today at (901) 755-3705.

Recovering from Fire and Water Damage

8/24/2020 (Permalink)

A home fire can be devastating. Even if the fire is controlled early, the resulting damage can be extensive. Fire damage may be the result of actual flames, smoke, heat, or water. Firefighters use water to douse the flames. The hose puts out a powerful stream of water that can cause warping, structural damage, and mold growth. Water can cause permanent damage to many material possessions. Soot and ashes can also set into furniture, drywall, and clothing if not handled carefully.

What to Do Immediately After a Fire

There're some things you can do on your own:

• Get clearance to enter your home

• Change the filter in your air conditioner

• Cover furniture to protect from additional damage

• Document damage to send to your insurance company

• Get rid of any canned goods or food exposed to heat or smoke

• Wash all your pots, pans, and flatware in hot, soapy water.

Other steps require a professional to be done correctly. For instance, don't try to handle soot damage on your own. Soot is hard to handle and should be left to a professional.

When to Bring in the Professionals

There are particular methods and materials for properly handling fire damage. If you try to take care of the damage before getting a fire restoration professional involved, you risk complicating it. Technicians can survey your home and identify all the damaged areas. Ventilation systems, drywall, and furniture may be damaged more than you realize. Professionals have specialized equipment and chemicals to remove smoke, soot, and muck.

Additionally, they're prepared to deal with water damage. Water must be removed immediately, and the area affected dried out. If moisture is not managed appropriately, it can lead to mold growth.

If dealing with fire damage, take precautionary steps immediately upon reentry, but leave the heavy cleaning to professionals in Germantown, Tennessee, or Collierville, Tennessee. For additional information, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

Causes of Basement Floods and Tips for Removing Water

8/24/2020 (Permalink)

There're many significant headaches for homeowners in Germantown, Tennessee, or Collierville, Tennessee, have to deal with. Flooding ranks among the most serious threats to any home, compromising property, possessions, and even the health of those who live within. Adding to the challenge is most families don't possess equipment, such as a trash pump, needed to handle this type of disaster. One of the biggest reasons professional cleanup services have become a necessity. Whether the issue stems from a failed sump pump or another source, it's essential to begin recovery sooner.

Common Causes of Flooding

Many homes with basements depend on equipment such as sump pumps to keep water from accumulating inside. However, problems can arise when these pumps fail, or when situations such as power outages prevent them from performing as intended. When the failure of this nature occurs, flooding is a definite risk. Other common sources of excess moisture in the home include:

  • Insufficient water reduction near the home during rainstorms (often caused by issues such as clogged gutters);
  • Septic drainage problems, such as sewage overflowing from backed-up main lines;
  • Problems within a home's water supply lines and/or water heater.

Removal and Resolution

If you don't own a trash pump, it doesn't mean you can't salvage a bad situation. Professional service providers may employ portable extraction equipment, such as a sump pump running on a generator, or even utilize heavy-duty truck-mounted units depending on the location and severity of the flooding. Tools like industrial fans and dehumidifiers are brought in afterward to continue drying the area while inhibiting mold growth, unwanted odors, and other adverse effects.

In any floodwater situation in Germantown, Tennessee, or Collierville, Tennessee, it's essential to quickly initiate the recovery process to mitigate potential damage as much as possible. For additional information regarding water damage, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

Prevent Water Damage While Vacationing

8/24/2020 (Permalink)

When leaving Germantown, Tennessee, or Collierville, Tennessee, for vacation, few people consider prepping their homes against water damage. You go through your checklist of turning off the coffee pot and stove and locking all the doors, but what happens if you have a leak and need a water pipe repair while you're away? A broken pipe can cause a lot of water damage left unattended for several days.

Prepping Your Home

You should check your home for leaks before leaving for an extended vacation. Examine the pipes under the sink and the water heater for any cracks or rust. Inspect the hoses that connect to any appliances—insulated any exposed pipes if you are leaving in the winter. A pipe that burst due to freezing needs a water pipe repair immediately. Ask a neighbor, friend, or family member if they can check in on your home periodically. If no one can check on your home, turn off the main water, and drain the pipes.

Preventing Floods

It is essential to not only prep your home to prevent damage from a leak but also a storm. Make sure to clean your gutters, and water can flow freely through them. Check your sump pump. Clear any debris you see. Test it by filling the sump pit and turning on the pump. Check your window seals and your roof for any leaks. These checks are important if any heavy rains or storms are expected in your area.

Returning from a vacation to find your house flooded can be devastating. Standing water can cause real damage to your home. A simple water pipe repair can escalate into a big problem if no one is there to address it. Take the time to prep your home against intruding water before you leave. That way, you can enjoy your vacation without worries. For additional information on water damage or need assistance, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

4 Steps to a Sewage Cleanup

8/24/2020 (Permalink)

A sewage backup is a nightmare for business owners in Germantown, Tennessee, or Collierville, Tennessee. Any flooded toilet or backed-up sewage is black water. This is water filled with bacteria and pathogens. Since it is dangerous for your building and your health, you must have experts in charge of the sewage cleanup. Here are the four steps that they are likely to follow.

1. Response

Always call someone at the first sign of a sewage backup at your company. A professional should respond immediately and act as soon as possible. Experts know the risk of contaminated standing water. They are helping you get rid of it. It takes around 24 hours for mold or mildew to grow after a flood.

2. Inspection

When the company arrives, they will inspect the building to judge the scope of the damage. The restoration company can use this information to design a cleanup plan. They will look for signs of water damage, mold, and trapped water.

3. Cleanup

The sewage cleanup can be broken into several steps. First, the non-salvageable items are disposed of. After, the professionals can clean and remove salvageable contents. After the materials are removed and cleaned, they will focus on the building itself. Demolition may take place next. They may have to remove drywall, carpeting, and paneling.

4. Restoration

Once the experts clean and disinfect your business, you can focus on the restoration. This is the step where you can replace old furniture, reinstall carpets and choose new paneling. The goal is for your company to be as good as new.

Sewage cleanup is a long process. It is essential to stick with it throughout the process because each step is critical to your building's health, yourself, and your patrons. If you don't clean up the contaminated water correctly, it can lead to worse damage. For additional information regarding commercial services, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

Don’t Let Mold Take Over Your Home While You’re Away

8/24/2020 (Permalink)

Vacation is a time to lay back and relax with your friends and family. While you’re away from Germantown, Tennessee, or Collierville, Tennessee, you might not have a care in the world, but you could find your life full of worries if you come home and find mold. Fortunately, mold growth is simple enough to avoid taking a few mold prevention steps before leaving for your vacation; some of these steps include:

  • Turn off the water

  • Lower the ambient temperature in your home

  • Take care of existing water damage

Reduce Moisture

Mold is unlikely to grow without an ample supply of water. Therefore, it’s good to turn off your water completely when you plan on going out of town for an extended period. This ensures you don’t develop leaks or any other mold-causing water problems while you’re not around.

Keep Things Cool

Mold thrives best in warm, damp temperatures. Turning your thermostat down to a cooler temperature while you’re away is an excellent mold prevention method because the colder air stops mold from getting the firm foothold. It needs to spread rapidly throughout your home.

Leave a Water-Free Home

The last thing you want to do is leave your home with existing water damage. Wet surfaces such as walls and ceilings are likely to lead to mold growth, especially when the problem remains unchecked for a long while. Be sure to check for leaks and other potential water issues before departing. If you happen to find any problems, be sure to get in touch with the mold remediation experts to fix the issue.

Taking these mold prevention steps is an easy yet effective way to combat the growth and spread of mold in your home while you’re away. This little extra effort can offer you some extra peace of mind so that you can enjoy your vacation. For additional mold information, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

The Relationship Between Fire Damage and Water Damage

8/24/2020 (Permalink)

Making an emergency plan gets easier when you understand how fighting fires works and what cleanup you'll need for the aftermath. Many homeowners are surprised by the water damage restoration needed during fire damage cleanup operations. Understanding how firefighting affects fire cleanup helps you understand and prepare for the aftermath of a fire in Germantown, Tennessee, or Collierville, Tennessee.

Water Delivery and Fire Fighting

The first thing to understand regarding post-fire restoration is that a fire hose delivers a vast amount of water to a limited area. The bigger the fire means, the more fire hoses there are deployed, the more water is delivered quickly. In return, this will mean more water restoration you'll see during fire damage restoration.

Working With Fire and Water Restoration Experts

When you work with a company that understands fire damage repair and water damage separately, you gain a few advantages:

  • Responsive, adaptive cleanup services can dry out rooms and furniture even when they were not directly affected by the fire;
  • Knowledgeable staff with the experience to handle any combination of damage from fire and water;
  • Coordinated service that communicates with your insurance company to provide accurate images of the scenario;
  • Responsive, professional service responds to fires in Germantown, Tennessee, or Collierville, Tennessee, quickly.

Make an Emergency Preparedness Plan

The best way you are ready in the case of a fire is to make sure you have an emergency preparedness plan. That means making sure you have contact numbers for a great fire damage cleanup team that will work with your insurance company. Additionally, it means having the claims number on hand when you need it and emergency contact information for your support network. When you have that plan and understand how damage restoration works, it is much easier to navigate clean up after an emergency.

For information regarding fire damage, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

What is a Flood Cut?

8/24/2020 (Permalink)

Water removal and restoration professionals in Germantown, Tennesee, or Collierville, Tennessee, depend on many tools and techniques to extract excess water due to flooding. Additionally, their jobs require expert methods to get rid of debris and damaged surfaces. They may use a flood cut to reduce leaving behind materials destroyed by floodwaters, bacteria, chemical leaks, mold, and other types of contamination. Learning a little more about flood cut techniques will help you understand how commercial restoration specialists bring your flooded areas back to their former conditions.

How Do Flood Cuts Work?

Performing a flood cut, a restoration expert incises a line in your walls around 12 inches above the top level of flooding. Then, it carves out all drywall materials below that line. Since it’s a targeted extraction to get rid of waterlogged and contaminated materials, the line must be set that high to ensure the job is done right. Notably, a flood cut is almost always required when the drywall has insulation installed behind it.

What is the Tear-Out Process?

A flood cut removes impacted drywall, but it’s usually part of a larger tear-out process to remove damaged and contaminated items. This can include the installation of plastic barriers to separate impacted areas from unaffected spaces. Other items affected by flood damage are uninstalled or eliminated:

  • Wet carpet and padding
  • Waterlogged or destroyed hard flooring
  • Plaster
  • Wallpaper and paneling
  • Insulation
  • Electrical outlets

Should You Leave it to the Experts?

Recovering from physical storm damage in Germantown, Tennessee, or Collierville, Tennessee, requires professional assistance. Such experts employ a wide range of methods to quickly extract water, remove solid waste, and eliminate contaminated materials such as drywall, carpeting, paneling, and insulation. Turn to technicians whose focuses are on what’s most important to you: running your business.

Contact SERVPRO of Germantown / Collierville, for additional information on flood damage.

The Difference Between Smoke and Soot Damage

8/24/2020 (Permalink)

Fire in a home or business causes a tremendous fire, soot, and smoke damage even if it is small. Soot damage and smoke damage can be worse than the fire damage itself. Taking precautions means you are conversant on what to do during and after the occurrence. Call for help immediately. The process of fire damage restoration can save your finances when it comes to saving your business or home.

Emergency Contact

Once the fire in a home or business starts, call in the nearest fire damage restoration experts, especially for a commercial building. Make sure the specialists offer emergency services to such events. The service providers have special tools that they will use to handle different machines and stationery in the office. Their trained personnel can determine the approach to minimize the losses likely to result from the calamity. A restoration company will correct the fire damage and board-up without wasting time to allow you to continue with your roles.

Damage Valuation

The fire damage restoration team should have enough vehicles to move company tools on-site after receiving a call immediately. Close the taps and any water source, as water present in your assets will increase the fire damage. The dusting expert comes up with a detailed work plan to design the home or office to give it a new look after the incident. The valuation personnel determine the extent of the fire, soot, and smoke damage and finds out the necessary steps to take. They determine the value of broken fittings and fixtures in all rooms. The professionals prepare a report outlining all the conditions registered and recommendations to solve the fire at home and fire in business problems. Competent experts have the required tools and offer fire cleanup and a board-up.

Sealing

The next step in fire damage restoration is sealing. The fire damage restoration experts will seal openings on the roofs and walls to lower fire suppression chances. A firefighter has equipment that prevents unwanted components from passing through the surfaces. Note that water is a dangerous element of fire, especially the electrical one, due to the present oxygen substances. They use specific methods to put the fire off, depending on its cause. Ask the restoration company whether the fire occurrence will affect your water and drainage systems and the fire cleanup procedure used.

Fire Cleanup Process

The fire cleanup process involves removing the dust, smoke, and soot in a room surface and fittings. Fire occurrence in commercial buildings or residential houses leaves property charred, smoke smell, and stained. The smoke and soot damage firm will take care of the condition by removing any water pools to sanitize the property. Soot damage can make your home unattractive, and thus it is essential to get it cleaned. The teams try to place their previous look as they board-up before the accident occurs. They concentrate on chimneys as the air ducts are prone to sticky dirt and smoke damage that can cause fire and smoke smell. The fire damage experts will make sure the chimney is safe and clean by removing the stubborn stains. It is wise to determine the number of people who handle a single job to confirm that there're enough persons to save your investments. The cleaning process promotes the circulation of clean and fresh air.

Cleaning Process

The fire damage professionals work with building experts to remodel and repaint the building after a fire. They will advise these teams on the right procedures for fire cleanup and methods to remove the smoke odor. The restoration company will help you in acquiring safety tools like fire extinguishers and warning signs. The highly reputable entities have independent departments that handle various activities such as valuation, firefighting, and remodeling without outsourcing another firm for the task.

Professional fire damage restoration is necessary to save your possessions and remove the smoke smell. It could be hard to get the ideal restoration company when faced with the condition, make a point of finding them now. You can keep their contacts for such an event. Contact SERVPRO of Germantown / Collierville today at (901) 755-3705.

How to Undergo Commercial Fire Damage Restoration

8/24/2020 (Permalink)

Commercial fires can be devastating. After the fire brigade leaves, your property will face smoke damage, flooding, and water damage due to the firefighting efforts. SERVPRO of Germantown / Collierville specializes in water damage and smoke damage restoration, needed to rapidly clean up and bring back your business to the pre-fire situation. We can rid the pervasive smoke smell and deep-clean soot from the carpet and upholstery. When choosing a certified smoke damage restoration company, there are multiple factors you must consider:

• Safety and health commercial fire damage certifications.

• Experience in a broad category of restoration projects.

• Up-to-date and formal specialized training on different skills and use of a fire hose.

• Proof of adequate licenses and insurance.

SERVPRO of Germantown / Collierville offers the following pointers for victims facing fire cleanup:

• Ensure there's ventilation. Put a box fan in a window that's open to allowing the air and dust out.

• Clean every nook and cranny. Begin with walls, ceilings, fixtures, and down the room's contents towards the floor.

• Upholstery and vacuum floors. Ensure that the vacuum cleaner has a high rate of efficiency in the filter.

• In case the debris and soot damage residue are heavy, it could be best to consult a professional to thoroughly restore the house and property.

• Confirm with the insurance agency to check if soot damage or fire damage from outdoor places get cover from your policy.

• In case the fire damage is too massive, and the fire truck distorts your structure, obtain counsel from a licensed general fire restoration contractor or a firefighter.

In commercial fire damage, firefighter technicians understand that fire damage escalates the longer the fire is active. The property owners prolong the repair of their business; they expand the effects of smoke damage and soot damage.

Cleaning the remnants of soot and smoke damage by a fire sprinkler system has to be done as quickly as possible by a fire restoration company. During burning, volatile vapors and soot residue are carried along with the rising air to different property places and deposited there. This practice occurs several times until burning is over, with soot remnants attaching on the spots on the structure layer after layer. Lacquer-like soot remnant might be quite challenging to either dissolve or remove.

In addition to removing fire damage debris by a fire sprinkler system, removing the smoke smell from your house is necessary. Our fire restoration technicians use this process to rid of smoke smell:

• Remove the utility room fire item releasing the scent, including the unsalvageable property, which boosts the smell generation and the recontamination of deodorized and cleaner places.

• Do electrical fire cleans up on the salvageable places and things to get rid of the smell-causing residue.

• Cover the utility room fire salvageable areas that can't be accessed or torched not only for aesthetic reasons but to encapsulate the smell and avoid progressive recontamination.

• Remove the remaining electrical fire smell with a smell counteractant. Due to smoke, build a deodorizing fog that seeks out and incorporates with the scent.

Deciphering the impacts of utility room fire damage can assist the owners in examining the fire destruction. Fire damage restoration experts can assist you in getting back your business and furnishings to the pre-fire condition. For additional information regarding our commercial services, contact SERVPRO of Germantown / Collierville today at (901) 755-3705.

Storm Damage Restoration Process in Homes and Businesses

8/24/2020 (Permalink)

Storms occur, leaving several people devastated and counting on huge losses. The primary damages caused by storms in homes and businesses include hail damage, river flooding, ice damming, roof damage, ice damage, flooding, and frozen pipes. It's advisable to call a professional company to help with the storm damage restoration process.

Water Damage, Flood Damage, and Water Restoration Using Flood Pump

Water damage mostly results from stagnant water, runoff groundwater, and flooding. For instance, flood water can result in massive damages in a single sweep. For this reason, it is essential to handle water damages cautiously in consultation with professionals.

Structural mildew growth should be monitored and cleared because they accumulate humid, resulting in water damage. Storm restoration companies are equipped and experienced on timing and safety standards required during the home restoration process. A case in point is the flood pump that makes the water restoration process more efficient. A proper flood pump is determined by several factors that can easily be deduced by a professional flood water remediation company.

It's good practice to seek water restoration services from a company that's equipped and experienced in the task. Besides the flood pump, a professional water remediation company should also come with a drying tool to mitigate floodwater damages that may arise from residual moisture. Moisture is harmful to the structure foundation and may sometimes deter other restoration processes such as roof repair.

Flooding and Flood Water Restoration Process

River flooding is an example of storm damage that results from hurricanes, runoff groundwater, overflow storm drain, torrential rains, and supercell thunderstorms. River flooding and excess flow of groundwater are highly devastating and often result from hurricane damage. River flooding sometimes occurs unexpectedly, resulting in huge losses in homes and businesses near rivers and large creeks.

Torrential rainwater, on the other hand, is a common cause of roof leaks, which can sometimes be costly to manage through roof repair, in this case, professional storm remediation. It's important and helpful in the process of roof repair.

Another potential cause of a roof leak is heavy rainfall, and this, in most cases, requires professional roof repair. This results in massive damages that can, at times, be difficult to deal with. Professional storm remediation is vital, particularly in excellent roof repair services, among other vital solutions offered by these experts.

Storm Damage, Hurricane Damage, and Professional Storm Restoration Process

Hail damage, hurricane damage, floodwater, and wind damage are the most prevalent forms of storm damage often handled by most professional home restoration firms. Roof damage is mainly caused by storm damage and often need prompt storm remediation. Besides managing hail damages, storm restoration companies are resourceful in advising homeowners on damages caused by storms.

Further, professional restoration companies learn the level of hail damage through roof leak and general roof damage inspection. Roof leaks are mainly associated with wind damage and hail damage. Hail damages should exclusively be handled by professionals with relevant experience and tools for the job. Wind damage is a type of hurricane damage that needs technical intervention during the storm remediation process. Wind damage is a known cause for most roof damages and roof leaks.

Winter Storm and Ice Damage, Ice Dam Removal, and Frozen Pipes

Ice damages are versatile and more prevalent during winter. People experience and deal with several ice damages in their homes and business during this cold season. The most common ice damages include frozen pipes and ice dams. Ice damming is mainly caused by ice accumulation along the edge of the roof. The resulting ice dam prevents the melting ice from properly draining. Professional storm restoration organizations are conversant with the process of removing ice dams and preventing future accumulations.

In summary, getting rid of ice dams requires professional experience in frozen pipes. It's important to realize that frozen pipes cause grievous damages to structures and can only be managed by experts through the home restoration process. Other related damages such as flooding, groundwater, ice damming, and ice dams should equally be handled cautiously through an unprecedented home restoration.

The Commercial Deodorization Process

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Older buildings tend to have a smell about them, a smell of old air or mildew. In some cases, it is mildew that creates that smell, which means there may be moisture gathering. Water may be coming from a leak or excess humidity. If it's a leak, then it must be repaired. If it's humidity, it may be the HVAC system.

The filters on an HVAC system need to be changed regularly to ensure humidity does not build up in a building. When filters are not changed, dust will get into the system and not allow humidity to escape. The trapped humidity will allow mildew to grow on the dust in the ducting. Cleaning the duct system is essential for any building to have a clean and crisp smell.

Large Commercial Water Damage Equipment

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During a significant loss event, as a pipe break flooding, four floors will need specialized equipment to quicken the drying process. SERVPRO of Germantown / Collierville has the right equipment to solve any significant water damaged problems.

Portable and Truck Mounted Extractors

A truck-mounted extractor can remove water from carpets and other floorings but will need hoses to get through an entire building. The portable extractors don't have as much suction power but are small enough to get anywhere in a building. They can even go up and down elevators to reach top floors.

Desiccants and Dehumidifiers

The dehumidifier is excellent for smaller areas, such as a home or office. However, it cannot keep up with the amount of water evaporating in a large building. The desiccant can pull more water from the air and can even be used with added ducting.

SERVPRO of Germantown / Collierville has the knowledge and equipment to fix your water damage situation.

Taking Care of a Flooded Property the Right Way

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Flood damage is among the most severe threats posed to any piece of real estate. In the United States alone, flood damage accounts for billions of dollars in losses each year. Many people do not fully realize that the kinds of flood damage that leads to unavoidable, permanent damage to properties are a tiny portion of the total losses caused by flooding. These mass write-off events include things such as long-lasting river-based floods, hurricane-induced storm surges, and other causes of standing flood water that remains for more than about a week. However, the rest of the causes of flood damage lead to water damage that almost always is reversed. Thus, home or business owners must know what to do in the event of a flood, when every minute counts.

For additional information regarding storm damage, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

DIY Flood Damage

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While the do-it-yourself (DIY) spirit is a good cornerstone of the American character, a flood event is not the time to bring out the shop vac and hope for the best. A professional restoration company has the tools, experience, and workforce to handle severe water damage adequately. Remember, in a water damage event, hours count. Almost all flooded homes or businesses will be restored entirely if the restoration and mitigation process begins within 24 hours of the pipe break or supply line break. After the first 24 hours, if the mitigation and restoration process is not initiated, the chances of the property sustaining permanent damage begin rising. By the end of the first week, if the mitigation and restoration process has not started, the property's chances of being written off become very real. Thus, the property owner must call in their local professional restoration company immediately upon noting floodwater in their home or water in their business.

For additional information on storm damage, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

The Water Cleanup Process

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The water cleanup process begins when a property owner notices floodwater in their business or home. They must then call in their local restoration company as quickly as possible, maximizing the chances that the restoration company will be able to reverse any damage to the flooded home or business completely.

When a call is placed, the water cleanup team will typically arrive on the scene within minutes. Upon arriving, the water cleanup team will enter the premises, noting the extent of the water in the business or home. They will go to the site of the original pipe break or supply line break, cutting off any active leaks and examining the area surrounding the supply line break or pipe break for signs that water has seeped into structural components or out-of-sight places.

For additional information regarding storm damage, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

A Specialized Restoration Team

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The specialized restoration team located in Germantown, Tennessee, or Collierville, Tennessee, will begin using specialized, highly powerful vacuum equipment to remove all standing water in the home or business. This phase of the cleanup usually takes less than one hour, as the vacuum equipment is typically able to remove thousands of gallons per hour.

The Drying Process Begins

Next, the team will set up powerful drying equipment throughout the home. Using industrial drying equipment and dehumidifiers, the team will take special care to thoroughly dry the area around the original supply line break or pipe break. The drying process may last anywhere from one hour to a full day.

The Final Cleanup

The last step in the process is the final washing and cleansing of all surfaces and furniture that were contacted by floodwater. The washing and cleaning are done using specialized scrubbers and chemicals similar to those used in dry cleaning. At this point, the flooded home will be restored.

For additional information regarding storm damage, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

How to Handle the Fire Damage Restoration Process

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In the event of fire damage, it's important to be prepared. Knowing what you need to do can ensure that you don't lose too much property. Fire damage comes in many forms, and you need to take appropriate fire suppression steps to minimize the loss. Having information on some of these fire restoration tips will help ensure that you come out of the ordeal better. It can save you money and time, so you finish the work without incurring additional damage.

After fire damage, the first thing you need to do is ensure that it's safe to stay home. An electrical fire can start if the fire sprinkler system does not suppress it. You should check if there's a utility room fire that has the potential to spread. Sometimes depending on the extent of the utility room fire, you might need to have a firefighter to do the inspection. The firefighter should have the right tools and equipment in the fire truck to establish whether there's a risk of an electrical fire.

For additional information regarding fire damage, contact SERVPRO of Germantown / Collierville today at (901) 755-3705.

Fire Suppression Systems During Electrical Fire

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You need a firefighter to help with fire suppression. Immediately you notice the utility room fire; you should call for a firefighter. Ensure that the firefighter you call has a well-equipped fire truck to be useful in the fire suppression. For instance, the fire hose should be able to reach all the areas that need fire suppression. The fire sprinkler system should be working to ensure that the utility room fire is caught early to minimize the damage.

The fire hose should not be used in the case of an electrical fire. Using water on an electrical fire can increase the risk of electric shocks. In that instance, the fire truck should come equipped with foam rather than water. The fire sprinkler system should also be turned off in such an instance to stop spreading the water.

For additional information regarding fire damage, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

Starting the Fire Restoration Process

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The commercial fire restoration process often starts with dealing with smoke damage and soot damage. Smoke and soot damage may affect the walls and paint. If there's minimal smoke damage, you can easily clean it off with detergents and some bleach. Other times the smoke and soot damage may be extensive and, thus, requiring professional cleaning. You don't want to have the results of your fire restoration low quality just because you are in a hurry to repaint the house. Ensure that you have removed all the soot damage occasioned by the commercial fire damage before starting to repaint or carry out any repairs.

Additionally, the fire restoration process may require that you get rid of mold that may accumulate after using a fire hose to water down the commercial fire damage. The fire truck, filled with gallons of water, may empty it all in your property, depending on the fire damage.

For additional information regarding your commercial fire damage, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

Mold Damage After a Fire

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Mold and mildew may grow in your home in addition to fire damage on your property. If left unchecked, it can cause damage to the furniture and walls.

Looking at all the elements involved in the fire restoration process, ensure that you have commercial fire damage professionals working for you. This way, you can ensure that the process is managed effectively. While there're some things that you can do for yourself, be sure to know what you are doing. However, it's advisable to ensure that you don't cause a bigger mess as you do the work. It's better to be safe than sorry, contact a professional team. They will come with firefighters to help suppress the fire. You may need to call the professionals to install a fire sprinkler system to help prevent damage. The sprinkler helps catch fire outbreaks early on, so you don't have to lose the property.

For additional information regarding fire damage, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

What to Do When Storm Damage Rocks Your World

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You've watched the news reports regarding hurricane damage, storm damage, ice damage, and more. Never thinking it would happen to you, helping with donations as others pick up their lives and need help with the restoration. Now a disaster has struck, and you need storm restoration services. Perhaps you've been affected by a hurricane, ice damage, ice damming, and frozen pipes. Regardless of what force has been unleashed by nature, you need storm remediation. You need professionals who know about storm restoration. Flooding, including river flooding, may have filled your home with groundwater or flood water. Roof damage may be bringing a significant roof leak down on your head. Your flood pump may not be up to the task of extreme flooding. Whatever storm damage has come your way, your professional storm restoration company will know what to do to help you get out of a mess of trouble.

For additional information regarding storm damage, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

Taking Those First Steps After Storm Damage

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It's okay if you're in shock and grieving after storm damage has struck your home. At any time of year, you can get hit by storm damage. River flooding and flooding are typical with hurricane damage or heavy rains of any kind. When floodwater and groundwater rise to astounding levels in your home, the restoration team will bring a flood pump to eliminate the issue. Additionally, the team will bring a hefty flood pump that can eliminate groundwater or floodwater left behind by flooding. If wind or hail damage has resulted in roof damage, additional efforts for roof repair will occur for storm remediation. A roof leak will only cause more damage and must be addressed. After a roof leaf is taken care of, you won't have water coming down inside your home. Roof repair is typical after a winter storm as well. Ice damage can result from ice damming. When ice damming occurs, an ice dam can become significant. An ice dam is sure to cause roof damage and a roof leak. Ice dams must be addressed after a storm. Once the ice dam is eliminated, and the roof leak is located, roof repair will occur for storm remediation. In addition to roof damage and an ice dam, you may have frozen pipes. Frozen pipes can also result in significant issues that require water restoration services. The team will take care of frozen pipes and water restoration. Home restoration will occur as part of storm remediation.

For additional information regarding storm damage, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

Taking Care of Business After a Storm

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No matter what has happened to your home, whether it's river flooding, ice damage, wind damage, hail damage, or hurricane damage, your storm restoration professionals will get the job done. A restoration team will dry, clean up, and sanitize all areas affected by the storm. The flood pump will go to work for water restoration as floodwater is removed. Wind and hail damage will be wiped away as roof repair work is completed. Once water restoration is accomplished, you'll see home restoration. Salvageable items will be dried and cleaned. The restoration team will put up drywall, new flooring, and carpeting where it is needed. A fresh coat of paint will make a world of difference. New walls can be built. A new roof can be put over your head. Once your storm remediation crew is done with home restoration work, you will feel like you have a new home. You'll be able to put the storm damage behind you and move forward. Any time you have a disaster, bring in your storm damage restoration team to repair your home.

For additional information regarding storm damage, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

Unexpected Mold Damage

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An insurance company called SERVPRO of Germantown / Collierville regarding their client who needed help with their Germantown, Tennessee, home after a fire. When we arrived, the homeowners only wanted assistance with the board-up process. Additionally, they wanted to wait until the adjuster came out to their home. We tried to persuade the homeowners to begin the work; however, they thought we were too persistent to start the restoration process.

The adjuster couldn't come for a few days, which gave the home ample time to receive secondary damage. The firefighters had extinguished the fire with water; it left excessive moisture in the property. Mold started to grow in the home along the drywall.

After being allowed to begin the restoration process, there was additional damage than expected. This caused the homeowners to pay for some of the remediations. When your home is affected, consider the amount of time left unattended. Quicker restoration time can limit the cost of the project. Remember, mold can spread through your property as little as 48 hours. For additional information regarding mold damage, contact SERVPRO of Germantown / Collierville (901) 755-3705.

What Goes Into Water Damage Restoration?

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After suffering water damage in your Germantown, Tennessee, or Collierville, Tennessee, home, it can seem like a daunting task to restore to a livable condition. You need all the help you can get for the water damage restoration process. In that regard, you can get water damage restoration professionals to ensure that the process is smooth and effective. It's essential to understand the processes involved in water cleanup and know what to expect.

The most important thing to do when facing water damage is to act fast. The restoration company will advise you to ensure that all the water from the flooded home is removed. If you have standing water, it can continue seeping into the wooden parts of the house. The water in the home can also produce moisture, which can contribute to the growth of mold. Drying should happen as soon as possible so that the flood damage is not extensive.

There're parts of a flooded home that may require restoration. Other parts of the flooded home may need to be rebuilt. Areas to look out for during the water cleanup process include the drywall and carpets. They can absorb moisture causing a longer drying process. Other areas in the flooded home to consider for restoration include shelves, clothing, drapery, and the air conditioning systems.

The water cleanup and restoration company often have a set of steps followed during drying and removing water in business. The first step to take is the inspection. The professionals will assess the flood damage and determine its extent. There're various classes of flood damage:

Class 1 – This is flood damage that only affects a part of the room. It's the lowest level and requires the least amount of water cleanup.

Class 2 – When the water in the property has affected the entire room and moved into the carpets and walls, the level of damage is much higher. The restoration company may have to work a little harder to remove the water in the home.

Class 3 – When the water in the home enters the walls, the drying process can be complicated. In such instances, the water is usually caused by a supply line break in the ceiling. When you get to this level of water damage, restoration is the most complicated. You need all the help you can get to clear the water to get back to work.

Class 4 – If there's a major pipe break, excessive amounts of water may leak into your home. In such instances, damage to the home may be extensive. Restoring vast parts of the home may be required.

Additionally, you should look out for mitigation services. It's essential to do as much as possible to ensure you don't get damaged in the first place. While some of the things that cause damage such as storms are acts of nature, others such as a pipe break or supply line break are preventable. Regular maintenance can help to prevent a pipe break. Using the services of a professional plumber can help to avoid a supply line break. Professionals can advise on the mitigation work that needs to be done in your property. For instance, you might need to install rain gutters to trap and redirect water from the rain.

In looking at the water cleanup process, it's important to work hand in hand with professionals. You shouldn't try and deal with a supply line break or pipe break by yourself. Mitigation is essential to ensure that you don't find yourself in the same problems after a while.

For additional information regarding water damage contact, SERVPRO of Germantown / Collierville at (901) 755-3705.

Hallmarks of a Professional Fire Damage Remediation Firm

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Obtaining professional services of a capable, competent, reputable fire damage restoration company after a fire in a home or business is crucial. If you are like most people needing residential or commercial fire damage remediation, contact SERVPRO of Germantown / Collierville. Therefore, you likely have questions regarding selecting the best restoration company to deal with restoration. With this in mind, there're some specific hallmarks associated with an experienced, reliable fire damage restoration company.

Experience Matters

A key hallmark associated with a reliable, reputable fire damage remediation company is experience. The reality is that you don't want a company that's engaging in what amounts to on the job training when it comes to residential or commercial fire damage.

To ascertain the experience of a fire damage remediation company, you can do a bit more than relying on advertisements and statements from a restoration company. You can obtain references from the company. Take the time to follow up on the references and receive feedback from someone else who has utilized a company for residential or commercial fire damage remediation. Also, consider seeking referrals from family members, friends, or other colleagues.

Strong Team of Specialists

Another true hallmark of a fire damage restoration is who comprises its team of specialists. Of course, you want specialists with direct experience in dealing with all aspects of fire damage remediation. This includes property board-up, fire cleanup, and addressing issues like smoke damage, smoke odor, and soot damage.

In addition to specialists having the complete capability of addressing elements of residential or commercial fire damage like smoke damage, smoke smell, and soot damage, you also want to make sure that specialists properly are credentialed. Specialists working with fire damage in a home or business must be licensed, bonded, and insured. You also need to inquire if specialists assigned to address the aftermath of a fire in a home or business have undergone appropriate background checks.

Comprehensive Fire Damage Remediation Services

The necessity of engaging a one-stop shop when it comes to fire damage remediation cannot be understated. This represents another hallmark of a qualified fire damage restoration company. Hiring a restoration company that can address all aspects of residential or commercial fire damage remediation ensures that the final result will optimal. Moreover, you will not have to expend the time and added expenses to the process.

Run a checklist with a restoration company. Make sure that a company addresses board-up, fire cleanup, smoke damage, smoke smell, and soot damage. On a related point, part of your checklist should be ascertaining if a company specializes in residential or commercial fire damage remediation, or has expertise in both areas of restoration following a fire. Some companies do narrow their focus a bit more than others. You want to make sure your premises are well within the area of service.

Rapid Response

A final key hallmark of qualified fire restoration and remediation services is the rapid response after a fire in a home or business. You must have a company that can be onsite immediately to commence the board-up process. The immediate commencement of the board-up process ensures that a property will be protected and preserved through elements of the fire damage remediation process.

Equally important, the prompt commencement of fire damage restoration efforts best ensures that various remediation elements are addressed, including dealing with fire cleanup, smoke damage, smoke smell, and soot damage. For additional information regarding fire damage, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

What to Do When You Discover Mold Damage

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Professional mold remediation and mitigation is the only way to handle mold damage and mold growth properly. Mold damage in the home or commercial property can occur anywhere. It's commonly believed mold growth only occurs where it's exceptionally hot or humid. Still, the humidity level can be high enough to mix with the moisture following a flood, a leak, or improper ventilation to cause mold growth to occur.

When people locate mold damage in their residential or commercial property, they're likely to wonder how they can handle the mold removal process independently; they can't. Mold removal must be done by a restoration company with the proper equipment to correctly dry anything wet, remove mold without causing mold spores to spread, create additional mold growth, and use appropriate deodorization techniques.

Do Not DIY Mold Removal

It's tempting to DIY when people find mold in their home or commercial property that doesn't seem massive. Perhaps a little mildew in a bathroom, a little fungus in the basement, or some minor dry rot outside seem like a small project, but DIY mold removal isn't recommended. A restoration company that specializes in mold remediation and mitigation must come to handle this situation. Attempting to remove mold without the proper equipment causes spores to enter the air and spread faster.

Before removal services, a restoration company might ask that home and business owners shut off the air conditioner to prevent the spread of mold spores through ducts into other areas. They might ask home and business owners to begin removing flood water or other moisture from the home or business, and they might ask that home and business owners touch nothing else.

Signs of Mold Damage

Most people don't even realize they have mold growth problems. The media makes people feel afraid of the black mold, but if the mold growth is any other color than black mold, many people assume it's fine to ignore or clean up on their own. Mold growth behind walls is a common problem when people find mold in the home or commercial mold damage. Mold growth behind walls occurs when a pipe is leaking when moisture enters the walls, or when floodwaters are improperly cleaned and dried.

The biggest problem with mold growth behind walls is people don't realize it's there until it's too late. It might be black mold or any other form of mold spending months thriving behind walls. The signs are there, but many people are unaware of what to look for. Dry rot is a common sign of mold damage. Dry rot occurs when moisture gets into walls and other areas of a home or office. If people find mold in their home or commercial property, they probably knew they had dry rot issues in the past.

Fungus and mildew are also signs of mold. Mildew and fungus both grow when there's enough heat, humidity, and moisture in the air. Most people who find mildew or fungus at home find it in bathrooms with poor ventilation. It's not a guarantee there is mold anywhere, but it's a good sign it might be possible.

If someone notices a smelly odor, uses deodorization, and nothing works to get rid of it, it might be mold growth behind the walls causing the smell. This smelly odor is noticeably musty, and usual deodorization tricks typically don't work. To get rid of a smelly odor like this, a restoration company must handle mold remediation and mitigation to find mold growth behind walls, determine if it's black mold, locate the source and use professional deodorization. The smelly odor won't go away until professional equipment is used.

Calling a restoration company is the only way to handle any mold removal. When mold in the home or commercial property is a problem, mold remediation and mitigation are the only solutions. Professionals can locate the source of fungus, mildew, and dry rot, they can control a smelly odor with deodorization and remove mold growth behind walls. Remediation and mitigation are the most affordable and most long-lasting solutions when mold damage is a problem. For additional information regarding mold damage, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

The Cleanup Process After a Burst Pipe

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Water damage resulting from a burst pipe will happen fast and unexpectedly, leaving homeowners unprepared for appropriate mitigation and cleanup of the mess. A pipe break occurs from water being left on the inside of pipes and subsequent drop in temperature below the freezing point. Freezing water in pipes naturally expands, which cracks or completely breaks the pipe.

Often, this occurs in basements where it's not easy to promptly identify the problem, thus causing water in the home. It's imperative to learn the various steps to take upon coming across a supply line break, which would facilitate the act of mitigating further damage from leaking water.

Turning off the Water Source

Upon encountering a pipe break, it is crucial to immediately turn off the home or business's water supply source. This initial step comes in handy with preventing any additional water leakage and mitigation of further flood damage. Therefore, every homeowner must learn how and where to turn off their main water supply before disaster strikes.

Accessing the Extent of Flood Damage

After turning off the source of water, it's crucial to contact a restoration company for quick assessment of the extent of water damage and subsequent mitigation. If there's a substantial amount of water in the home arising from the leak, the restoration company will help with water cleanup. This is achieved by careful removal of items from the waterlogged area, followed by sorting through the things that require restoration or otherwise be thrown out. Storing water-damaged items without undertaking the appropriate water cleanup could easily lead to mold growth.

Drying Out the Water Logged Area

It's imperative to quickly remove all the water in the business from the affected areas, which should be followed by thoroughly drying out the premises. The restoration company's skilled staff will often employ sump pumps, sponges, and mops to effectively remove the water at home, which is mostly dependent on the extent of the flood damage. Drying out the area is accomplished using a combination of dehumidifiers, ventilation, and fans for the effective removal of water in business.

If the room affected by water damage is carpeted, the restoration company's workers will pull back some sections of the carpet and subsequently use a high powered fan to blow air underneath it. Failure to thoroughly dry the room after flood damage arising from a pipe break could facilitate the occurrence of mold growth within 48 hours.

Cleaning Up

After water removal, restoration, and drying out, it is crucial to undertake water cleanup on the contaminated area. This should be based on the source of water as it could be filled with fecal matter, among other contaminates. A flooded home should be cleaned at least twice while allowing it to dry out in between the water cleanup.

Locating the Source

It's recommended that the restoration company find the source of the supply line break and ensure that it is fixed or replaced. Failure to fix the pipe break before turning the water back on would only allow further flood damage to ensue.

There're numerous reasons for a supply line break, including rainstorms that the roof can hardly stomach, frozen pipes, or even earthquakes. Whatever the cause, broken pipes often pose a massive problem by damaging the furniture, carpets, appliances, rugs, and even clothes. Small leaks resulting from a pipe break could go unnoticed for prolonged periods, leading to more severe deterioration. Therefore, it's recommended to engage the specialists in water damage removal and restoration for appropriate inspection, drying, and cleanup.

Dealing with the restoration of a flooded home following a supply line break can be extremely frustrating. It is imperative that the appropriate steps be taken for mitigation purposes and to facilitate the water cleanup process. A reputable restoration company comes in handy to homeowners and entrepreneurs with cleaning and replacing the supply line break that brought about the flooded home or water in business. For additional information regarding water damage, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

What You Can Do After a Fire

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After residential or commercial fire damage, fire cleanup is vital for most who've been affected by this occurrence. While you're eager to start fire cleanup, remember you shouldn't re-enter a facility until the fire departments tell you that it's okay. Additionally, you should avoid fire cleanup on your own and find a qualified restoration company immediately. There're many ways you can begin fire damage restoration before the professionals arrive. However, only do so when the board-up of windows is taken down, and the facility is safe to enter. Fire cleanup isn't worth any risks to your safety. Whether you've experienced a fire in a business or home, danger lurks even after the flames are extinguished. The last thing you want to happen is an injury or health problem after fire damage has already affected your life.

While waiting for the fire damage restoration company, the following tips can help you get things going on your fire damage restoration task.

Don't Panic

When you need a commercial fire damage company or a company for your home, it can be stressful as you work to get things back to normal and forget what has happened. Do not panic, and take things slowly. One day at a time, as they say, especially when your life has been turned upside down.

Remove the Smoke Odor

The smoke odor leaves constant reminders of the fire at home or fire in business and may cause problems breathing. Smoke damage and soot damage are also problems after a fire. A dehumidifier is easy and affordable to purchase and can minimize the smoke smell tremendously, though it won't help the smoke damage or soot damage. After the restoration company arrives, they'll use professional deodorizers and dehumidifiers to remove the smoke odor. Fire damage restoration remedies the smell quickly.

Remove Water

When there's a fire in a business, emergency sprinklers may cause added damage not found after a fire. It's important to remove as much water from the business as possible and hire a commercial fire damage company to rest. Of course, when there's a fire at home, there's plenty of water damage to remove. Place fans designed for fire damage in property to help alleviate some of the water.

Leave it Alone

You want to remove the black marks and soot damage left behind after a fire in business or fire at home. While soot damage looks easy to remove, it can be very tricky. The same applies to smoke damage in a home or business. Until given the okay, do not attempt to remove any smoke or soot damage from the walls.

Don't Throw it Away

Speaking of leaving things alone after fire damage, don't throw things away until the insurance company has assessed it. Everything in your home has a value, and if it is still in the home, the insurance agency can help you get the value of those items. This is one of the many reasons a board-up is so essential. When the windows and doors are boarded-up, no one can intrude on the scene. Always ask for a board-up of the facility.

Trust the Restoration Company

When you need fire damage cleanup, the restoration company sends trained, certified professionals to your home to assess the damage and be the cleanup process. Whether you need cleanup in your home or commercial property, the experts are ready to get your facility back to pre-fire condition so you can get your life back on track. The professionals ensure that cleanup is done efficiently and effectively the first time around, minimizing any worry that you might feel. While it's tempting to delve right in and start cleaning things yourself, you should always wait until the professionals are there to do the job. You've endured enough already. It's time to let the paid professionals handle things for a while.

For additional information regarding fire damage, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

When to Know That You Need Professional Mold Removal and Remediation

8/24/2020 (Permalink)

If you have or had mold damage in your home, you aren't alone in your struggle to reclaim your property. Millions of people worldwide have mildew and fungus that they're battling. The problem with a fungus issue in the home or business is that it can become recurrent. No sooner do you take care of the issue yourself that it's already growing back and becoming a problem for you, your family, your customers, and your employees. Having proper mitigation and remediation is necessary when dealing with mold in the home and needing expert mold removal services.

How Do You Spot Mold Damage and Mold in Your Home?

If you notice black or dark gray smudges on the walls, ceilings, or floors of your house, chances are that you're experiencing a mold problem that needs to be eradicated as soon as possible. Another way to tell is having a smelly odor whenever you enter the house or a particular room. This smelly odor is caused by the fungus and mildew spores floating around in the area, waiting to cling onto walls and flooring. If you're having a hard time figuring out if you have mold in your home and a fungus or mildew problem, contact a professional to assess the situation.

Is DIY a Smart Idea for Mitigation and Remediation?

If you're trying to tackle mold on your own, you're probably only dealing with it on the surface level. Very few homeowners and business owners have the deodorization tools and skills necessary to rid the area of mildew once and completely. If you're only taking care of the mold you can see, you're probably missing a considerable portion of it directly behind the wall, ceiling, or floor that you're scrubbing. Household cleaners are often not enough for proper mold removal.

Why Hire Professional Mold Removal Experts?

Professional mitigation and remediation experts have years of trained experience to handle mold removal in a more appropriate manner. Remediation and mitigation experts will be able to work with you on a budget or handle the fees with your homeowner's insurance provider. These experts use their deodorization techniques to get rid of the spores floating through the air, preventing and eliminating that smelly odor you've become so used to breathing in.

What to Expect When Hiring a Commercial Mold Damage Company?

When you hire a commercial mold damage company, they will begin their work by coming to your home or business and assessing the damage. They may need to pull up the flooring and pull out walls to see the mold issue's extent. Once found, they will estimate how much their deodorization techniques will cost so that you're no longer dealing with commercial mold damage. They can then begin the work necessary to restore your home or business to the way it was before the mold became such a significant issue.

How Do You Prevent Mold From Becoming a Recurring Problem?

To prevent deodorization from being needed and dealing with that smelly odor, you need to avoid the instances of mold altogether. The way to do this is by keeping an eye on pipes, joints, and other water-related issues in the home or office. If you have a leak or pipe burst, get it repaired immediately, so it doesn't become a significant problem. Also, use a dehumidifier regularly so that your home or office is continually dry and free of excess water.

For additional information on mold removal and remediation, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

Understanding the Process of Expert Fire Damage Restoration

8/24/2020 (Permalink)

Fires are an all-too-common occurrence for home and business owners all over the world. No sooner do you feel safe and secure in your home, a fire ravishes everything that you hold near and dear. While it can be devastating to deal with a fire in your home or a fire in the business, it's just as important to realize that professional fire damage restoration is necessary to get the issues cleaned up and restored fully.

Dealing with a Fire and Subsequent Fire Damage

It's never easy to deal with fire damage at home or in a business. Fire damage affects millions of people every year, so it's a lot more common than you might think. Because of how common it is, fire damage restoration is necessary to get everything back to its former glory. It is imperative to understand that you should never try to handle the fire damage on your own. Fire cleanup is an incredibly tricky project to accomplish yourself, and this is why so many people have hired fire cleanup experts in the past for their issues.

Why Professional Fire Cleanup is Necessary

Fire cleanup is necessary on a professional level because they bring their tools and supplies needed to deal with smoke damage, soot damage, and the smoke smell that has been lingering in the air since the fire occurred. Commercial fire damage experts have years of professional experience to ensure that your business is rectified. You no longer have that bothersome smoke odor to breathe in day and night. You don't have the skills or tools necessary to handle the smoke damage and soot damage.

The Costs of Fire Damage Restoration

Commercial fire damage cleanup can be quite costly, especially if you do not have any insurance. If you've recently dealt with a fire in your home or fire in the business, you need first to contact your property insurance provider. They will let you know if restoration services are covered under your policy. If they are, you can have the project entirely or partially paid for you. This brings the cost of commercial fire damage cleanup down to a more affordable rate. Be sure to contact several companies to determine how much they are charging for their commercial fire damage mitigation.

What Does Fire Cleanup Involve?

Fire damage restoration involves removing soot damage, smoke damage, and the smoke odor from a past fire. In most cases, certain items will need to be thrown away if they're too damaged and cannot be restored. The company dealing with commercial fire damage will rectify the water damage present after the fire was extinguished. You will find that most companies offering this service can handle fires in homes and a fire in your business equally. The smoke damage, soot damage, and smoke smell will finally be a thing of the past after dealing with a major household or business fire.

Long-Term Guarantee on Fire Damage Restoration

The beauty of hiring a professional mitigation company is that they guarantee the mitigation of damage related to a fire in the home or business. This means that, if needed, they will come back to the house or office to perform additional remediation services. Having this type of guarantee is important when paying a company to do this type of cleanup. It substantially prevents any future problems from occurring and lasting after dealing with a fire. If you've recently dealt with a fire, there're expert companies out there who will help with this particular project. Contact SERVPRO of Germantown / Collierville today.

Water Damage Restoration: Don't Forget The Roof!

8/24/2020 (Permalink)

Comprehensive Water Damage Restoration

Has your real estate sustained flood damage? During the water cleanup, mitigation, and restoration process, you'll want to evaluate the condition of the entire property. Include the roof in this inspection process!

Even if the water in the home or business settings didn't come into direct contact with upper stories, it remains wise to check over the roofing system carefully. Why? Not all forms of damage require direct contact between surging waters and impacted surfaces.

Modern Roofing Systems

Today, commercial builders recognize an effective roofing system helps safeguard a building against water in business office interiors. Similarly, construction firms erecting residential developments seek to install sturdy roofs capable of preventing unwanted water in home settings. Most real estate industry professionals and property owners appreciate the importance of promptly repairing leaky roofs.

Essentially, a well-designed roofing system prevents water damage from occurring as a result of rain penetrating the interior of a structure from overhead. Drying out the wet interior of a flooded dwelling or commercial building becomes easier when the roof provides adequate ventilation and offers ongoing protection from the rain.

Ensuring Adequate Ventilation

Many contractors did not fully appreciate the need for adequate ventilation in roofing systems until the 1990s. Consequently, some older residences and office buildings which have not received state-of-the-art roofing attention recently provide insufficient ventilation. This situation sometimes aggravates problems caused by excessive dampness even under normal conditions.

Perhaps not surprisingly, following a flood, mitigation and restoration experts performing water cleanup sometimes recommend extensive roof repairs or even a complete roof replacement, based upon the specific condition of the individual property. After a natural disaster, drying out the premises makes little sense if a poorly ventilated roof permits lingering interior dampness and water vapor to generate ongoing problems. Unwanted water in business and home interiors can cause extensive damage and create health and safety concerns.

Water Damage to Roofs

If your property sustained flood damage, it makes sense to ask water damage mitigation and restoration specialists to inspect the integrity of your roof and attic ventilation system. You might consider asking your inspector to pay particularly close attention to several issues, including:

1. Whether the roof remains structurally sound or appears at risk of collapsing following flood damage?

2. Whether your roof's ventilation system appears adequate or requires an upgrade?

3. Do any leaks appear visible?

4. Does the inspector detect mold or mildew?

5. Do underlying subroof systems, beams, rafters, and structural supports still appear in good condition and correctly aligned?

The Scope of Flood Damage

When floods flow through the interior of a structure, water in business or residential settings usually causes visible and unseen damage. Mitigation experts may assist you in visualizing this process. Excessive moisture can pose an ongoing threat in some situations, even following water cleanup and drying.

While performing water cleanup and drying the premises may correct visible surface damage, residents sometimes suffer long term adverse impacts from lingering dampness. Moisture may cause the spread of mold or mildew. Even roofs untouched by floodwaters frequently suffer adverse impacts from dampness and water in home interiors, for example. Following Hurricane Katrina, some properties in New Orleans became uninhabitable as a result of this problem.

Shifting Soil

Roof damage may occur indirectly when floods impact the ground. This situation may ultimately disrupt a building's foundation.

Water in home interiors and water in business premises sometimes accompanies saturated soils incapable of absorbing any more moisture. Flooding may, in turn, contribute to subterranean shifts impacting a structure's foundation, ultimately threatening roof integrity.

Careful Inspection

Roofing systems help waterproof properties. Don't overlook the importance of qualified roof inspections after a flood! For additional information on water damage contact, SERVPRO of Germantown / Collierville at (901) 755-3705.

Picking Up the Pieces After a Fire

8/24/2020 (Permalink)

A fire is one of the worst disasters a home or business owner can face. Loss of property and damage to the structure often seem insurmountable obstacles as the owner views the smoking remains and fire damage of what was once their house or place of business. It's important to remember that objects can be replaced, and buildings can be either salvaged or rebuilt. Anything short of the loss of life can be fixed. In today's atmosphere of DIY home repairs, a person might be tempted to save money by performing repairs themselves. The considerable risk involved in such an endeavor should be left to fire damage restoration professionals. These professionals are trained in cleaning up fire damage, including soot damage, smoke damage, water damage, and commercial fire damage. There're many companies available to help home and business owners pick up the pieces after a fire.

The Importance of Quickfire Damage Restoration

When the smoke has dwindled, and the ashes have cooled, homeowners often find themselves left with considerable devastation. It's essential to have a team of professionals to assess the damage and provide an estimate for repair. If the area is not cleaned fairly quickly, soot can remain and cause permanent damage to structures that might otherwise be salvaged. The acid left behind by soot damage, and smoke damage can become permanent in a very short time, causing discoloration and even rust. Soot damage can be layered throughout the structure, and it becomes much tougher to get rid of the smoke odor as time passes. After a fire, it's imperative to contact professionals immediately.

The Process of Fire Damage Restoration

When tackling fire cleanup, there're a few things that professionals can expect, whether it was a fire in the home or business. The professionals will remove all traces of fire damage such as smoke damage, soot damage, smoke odor, and clean up salvageable appliances. Any lingering smoke odor can be combatted with odor counteractant. Once items are cleaned, they will be sealed to protect them further. These professionals are trained to determine which items can be cleaned and salvaged and what needs to be replaced due to extensive fire damage. They are also knowledgeable about how to deal with commercial fire damage, which might involve unusual appliances and machinery. The process of fire damage restoration is complicated, but a company of professionals will help ensure that existing structures suffer no further damage.

Why Leave Fire Damage to The Professionals

A fire in a business or home will require more than a vacuum and soap to clean. Professionals trained in fire cleanup and commercial fire damage have the tools and cleaning products necessary for smoke damage and removing the smoke odor. They will have the training to deal with the extra considerations that arise when dealing with a fire in a business, such as restoring the building to working condition as fast as possible to resume activities. The hours between the fire and the fire cleanup add up and cause more lost revenue. Company owners are wise to leave commercial fire damage cleanup to the professionals who make it their business.

Whether there was a fire in the home or business, it's best to leave the fire cleanup to a professional fire restoration company. They will know that all the damage from soot, smoke, and ash are adequately cleaned to prevent further degradation of the remaining structure and salvageable items. For additional information regarding fire damage, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

Why Insurance Companies Like Working with SERVPRO

5/13/2020 (Permalink)

As an insurance adjuster, you work in a constant state of balance between your clients' needs and the needs of your company. When your client's home in Germantown, Tennessee, and Collierville, Tennessee, is damaged by a storm or fire, you are likely the first call the homeowner will make. You also have an obligation to your company to get as good a deal as possible. A vendor such as SERVPRO of Germantown / Collierville can help you satisfy both parties.

Keeping You Informed

The Claims Information Center (CIC) helps keep you updated on every detail of the work done on your client's home. The job file includes:

  • Initial damage assessment
  • Response time
  • Itemized list of losses
  • Digital photos of the damage
  • Detailed cost estimate

While you want to complete your walkthrough of the property as part of your responsibility as the insurance adjuster, the records from the CIC can be valuable when your client files the claim. Electronic records make it easy to keep you informed throughout the process.

Keeping Communication Open

The 24-hour emergency call center makes it possible for you and your client to get the service and answers you need no matter what time of day it is. As soon as the service request comes into the call center, dispatchers notify local franchises to meet your client and start the restoration process.

Keeping Costs Low

Certified restoration specialists are trained to assess every situation thoroughly and restore whatever they can. By pretesting each item affected by the disaster, they can determine what can be salvaged. Fewer items that end up on the replacement list on the insurance claim, the lower your costs will be. The goal is to save as many items as possible.

SERVPRO of Germantown / Collierville is committed to working with the insurance adjuster to get the job done right. Choosing specialists who see the big picture is suitable for both your client and your company.

How Do I Get Rid of the Mildew on My Plants?

5/13/2020 (Permalink)

Whether flowering or fruit-bearing, bushy or prickly, plants can clear the air and generally bring personality to our homes. However, when plant mildew takes hold, you may worry your plant’s days may be numbered. Fortunately, getting mildew doesn’t mean the end of your plant. With a little effort and some things you can likely find around your Germantown, Tennessee, and Collierville, Tennessee, home, you can rid your plants of mildew.

About Powdery Mildew

One of the most common fungi to show up on plants is called powdery mildew. It can look a bit like a fine powder you can simply dust off. But it comes back again and again, coating leaves and giving your plant a dull look. Powdery mildew often:

  • Looks like white or gray spots
  • Prefers warm, dry environments
  • Shows up when plant foliage is dry


While mildew growth won’t immediately kill your plant, it’s a good idea to clear it before it gets out of hand and becomes a real threat.

Cleaning Powdery Mildew

Common grocery store items are your first weapon against plant mildew. Baking soda mixed with liquid soap and water sprayed on plants can neutralize mildew and be a preventative for new mildew formation while spraying plain mouthwash on leaves can kill mildew spores. Milk offers a surprising antiseptic effect on powdery mildew. Mix one part to three parts of water and rub on leaves to relieve your plants from fungal effects. Watering your plants is another easy solution for powdery mildew, erasing the dry environment the fungus loves.

Plant mildew is an unsightly menace that, if left alone, can eventually leach nutrients from your plants and cause them to wither. Look for tools to eradicate the mold or contact a mold specialist. To learn about fungicides and other options to keep your plants beautiful, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

A Quick Guide to Commercial Storm Insurance

5/13/2020 (Permalink)

As a business owner in Germantown, Tennessee, or Collierville, Tennessee, insuring your property is a no-brainer. However, not all people know precisely how storm insurance works or what it covers. SERVPRO of Germantown / Collierville is here to help. Here are some tips to help you understand insurance coverage.

Categories of Coverage

Not all storms, or deductibles, are created equal. The best way to understand your specific coverage is to read your commercial insurance policy or speak with the agent. Generally, insurance policies reference these three categories:

  • Windstorm – This includes any damage to the property resulting from wind or hail that does not fall into one of the other categories.
  • Hurricane – The definition of a hurricane differs by state and storm insurance company. Some define it by wind speed; others consider the amount of time between the National Weather Service (NWS) announcement and the time of the damage.
  • Named Storm – When a tropical storm is severe and widespread, the NWS calls it. For some insurance coverage, this may fall into the hurricane category.

Differences in Deductibles 

When you first buy property insurance, you consider your deductible. This is the amount of money that you, the business owner, must pay out of pocket before receiving insurance funds. When the damage is the result of a natural disaster, people are often surprised that the same deductible does not apply. Instead of a standard amount, coverage is a percentage of the total cost for storm restoration professionals to mitigate and repair the damage. A typical rate is between one and five percent.

Whether severe winds in Germantown, Tennessee, or Collierville, Tennessee, knocks a tree into your commercial building or a hurricane causes significant destruction, understanding storm insurance is critical to getting your business up and running again. When the unexpected happens, take comfort in the notion that your insurance agent and SERVPRO of Germantown / Collierville is here for you!

How to Tell When Your Dryer Vent Needs Cleaning

5/13/2020 (Permalink)

A clogged dryer vent A clogged dryer vent filled with lint that can cause a house fire in your home.

4 Steps to Prevent a Dryer Fire

If you own a home in Germantown, Tennessee, or Collierville, Tennessee, fire safety is something you should think about. You've probably installed smoke detectors and have an extinguisher handy; however, have you recently taken a look at the vent on your dryer? Every year, thousands of homes are damaged due to the occurrence of a lint fire. Luckily, it's easy to tell when it's time to clean your dryer vent. So, what should you look for to prevent a dryer fire? SERVPRO of Germantown / Collierville is here with some tips to help.

1. There's a Burning Odor

A good indication that the vent needs cleaning is a burning smell. If lint is clogging up the drum casing, exhaust tube, or trap, you could easily have a lint fire. When there's a burning odor coming from the dryer, turn it off and call a professional to service it.

2. Clothes and Dryer Are Both Hot

If the dryer is extremely warm when you touch the outside and your clothes feel hot when you remove them, it's probably a blocked vent. When the vent is blocked, the hot air can't escape from the dryer.

3. Clothes Are Taking Forever to Dry

With a blocked vent, clothes might take up to three times as long, as usual, to dry. When you put your clothes in for a regular cycle, you might find that they're still damp when you take them out of the dryer. If the vent is blocked, it won't allow moisture to be released from the dryer.

4. Your Dryer Hasn't Been Inspected for a While

A vent cleaning professional should take a look at your dryer at least once a year. While you can clean the vent by yourself, hiring a professional will ensure that the job is done right, and they'll have the right equipment to do a thorough cleaning and make sure the dryer in a safe condition for use.

The last thing you want is a lint fire in your home. By looking for the visible signs, you can prevent a house fire. Contact SERVPRO of Germantown / Collierville at (901) 755-3705 with additional questions.

3 Tips for Eliminating Mold in the Shower

5/13/2020 (Permalink)

Keeping your Germantown, Tennessee, or Collierville, Tennessee, home clean is probably a priority for you, even when juggling with other responsibilities. However, some household chores can be more challenging than others, such as fighting shower mold. Humidity and moisture give this fungus a prime environment to grow mold, and it can be difficult to scrub away once it takes hold. If you are currently battling this issue, SERVPRO of Germantown / Collierville can provide you with strategies to get rid of the mold.

1. Try Baking Soda

While some commercial cleaners are designed to fight mold, many have strong odors and may not be gentle on your shower tiles. If you want to use a product that's odor-free and simple to use, mix some fresh baking soda with water until it forms a paste. You can also add a few drops of your favorite essential oil to create a pleasant scent. When the paste is ready, spread it on moldy areas, let sit a few moments, and scrub it away. Lastly, rinse the area thoroughly to ensure all the fungus is gone.

2. Use Vinegar

Using vinegar to clean away shower mold can be useful in two ways. First, it contains a level of acidity that inhibits further growth. Second, vinegar can eliminate the unpleasant, musty odor caused by mycotoxins, which are released by mold as it eats and grows. Add some undiluted vinegar to a spray bottle, coat the shower tiles, rinse, and dry them after an hour.

3. Call in Professionals

Some types of fungi, such as black mold, can be difficult to eliminate on your own. Calling mold removal and remediation specialists may be the best approach if you are dealing with stubborn or reoccurring mold issues, as knowledgeable technicians, they know how to banish stubborn fungi for good.

Battling shower mold in your Germantown, Tennessee, or Collierville, Tennessee, bathroom can be challenging. However, knowing which household items are effective against different types of fungi may eradicate for good. Contact SERVPRO of Germantown / Collierville at (901) 755-3705 for additional help with mold removal.

How to Keep Your Pipes from Freezing

5/13/2020 (Permalink)

As the weather gets colder, the possibility of frozen pipes in your Germantown, Tennessee, or Collierville, Tennessee, home becomes a real concern. If you have a pipe freeze, the water inside can expand, and the pipe can burst. Follow these steps SERVPRO of Germantown / Collierville has outlined below, to prevent this from happening.

1. Insulate

Any pipes in unheated places, like basements and crawlspaces, should be wrapped in insulation such as fiberglass or foam rubber sleeves. Use as much insulation as you can.

2. Maintain a Stable Temperature

Keeping the temperature the same year around also helps prevent frozen pipes. Having the thermostat set to at least 55 degrees Fahrenheit will help keep the pipes from freezing, but it will also prevent contraction and expansion, which can weaken pipes and cause them to leak.

3. Keep Faucets Running

Let your faucets run at a slow drip when the weather gets below freezing. This can prevent pipes from freezing by making sure that pressure doesn't build up inside. Even if the water freezes, it won't be able to cause the pipe to burst.

4. Close Valves, Open Valves

Any valves that supply water to the outside should be closed. Any outside valves should be opened to allow any water that's inside to flow out.

5. Frozen Pipe is Found

If you turn on the faucet during a cold snap, and hardly any water comes out, a pipe will probably be frozen. Check along the exterior wall to find the pipe or see where the water line comes through the foundation to enter the house. Once the problem area is located, use a heating pad or a hairdryer to warm up the pipe, allowing the water to run while you do it.

If you had frozen pipes burst and it caused water damage to your home, contact SERVPRO of Germantown / Collierville at (901) 755-3705 to take care of the repairs.

Why Secure a Building After a Fire?

5/13/2020 (Permalink)

A building with fire damage may not seem like a desirable location, but several factors can attract looters, trespassers, or vandals. Here are a few reasons that SERVPRO of Germantown / Collierville has put together about why a building owner or manager should secure the premises after a fire is extinguished.

To Prevent Further Damage

Every person that enters a building with fire damage is likely to make it worse. Several factors may include:

  • Admitting debris
  • Admitting water
  • Grinding soot into surfaces
  • Boarding up holes in doors and windows and using tarps to cover a damaged roof is the best way to prevent these damages.

A building owner may also want to consider installing security fencing until the fire restoration is complete.

To Limit Liability

A property owner may be liable if anyone, including a third party, sustains an injury on the property. Security measures can make it more difficult for trespassers to get into a structure with fire damage and risk becoming injured.

To Discourage Looting

Several items in a fire-damaged property may be desirable to looters. Even after damages and destruction, a business may retain elements, such as:

  • Inventory
  • Fixtures
  • Wiring

Looting may still pose a risk regardless of whether building materials, fixtures, or other contents are intact or in need of disposable and replacement. A board-up, combined with security fencing, can help to limit losses and damage caused by trespassing.


Securing a building demonstrates an owner's desire to mitigate damage. Most insurers will seek evidence that mitigation is taking place. Securing a location that has fire damage is one of the best ways to indicate an intention to restore the building for practical use as soon as possible. Contact SERVPRO of Germantown / Collierville at (901) 755-3705 today!

Water Damage: How Business Insurance Can Help

5/13/2020 (Permalink)

Commercial property owners want to cut costs and improve profits. However, when it comes to insurance, you should rethink that stance. We at SERVPRO of Germantown / Collierville have found that water damage is among the most common issues businesses face. Without appropriate insurance coverage, the restoration expense is coming out of the owner's pocket or the company's profits. While it is true that business insurance does not cover every type of water issue, it does include many.

1. Leaking

When you have old pipes, it is possible to end up with several leaks. Unfortunately, because of the nature of plumbing, these leaks may go undetected for weeks or even months, leading to water-stained ceilings, crumbling drywall, and even structural damage. Most insurance policies will cover leaky pipes, especially if you have your building regularly inspected.

2. Cracks

Like leaks, cracks can cause the same types of water damage, but they may be on a grander scale. Cracks, or splits, in the pipe usually create more damage because the openings in the pipes are larger. As with leaks, if you can prove that you did not know about the damage early on, then your insurer should be willing to cover it.

3. Freezing

Colder months can wreak havoc on a business, especially those operating out of warehouse facilities and garages. The reason for the issue is that warehouses and garages have pipes exposed to severe temperature fluctuations. If pipes freeze, then the excess pressure can lead to broken pipes. Thankfully, this, too, is covered by a typical business policy. However, you must prove that you try to maintain a steady temperature at your property throughout the year.

4. Breaks

Sudden breaks should also be covered. In addition to the pipe repair, the water cleanup will likely be included as well. Your insurer may require estimates from several emergency remediation specialists in the Germantown, Tennessee, or Collierville, Tennessee, area before funding the project. Give SERVPRO of Germantown / Collierville a call at (901) 755-3705 to schedule an estimate.

While it is understandable that business owners want to cut costs, insurance is likely not the area to save money. Water damage can account for thousands in restoration costs alone, so business insurance is necessary.

Is Your Commercial Building Ready for Emergencies?

5/13/2020 (Permalink)

ERP The Emergency Ready Profile (ERP) application to provide commercial properties the preparedness they need.

Emergency Ready Profile by SERVPRO


The need to be prepared for disasters is important, especially for facility managers and business owners. SERVPRO of Germantown / Collierville is here to help. A disaster can strike at any time for a business. It could be a broken pipe or utility room fire, or maybe an earthquake and flood. Whatever the case, preparedness is key.

The Emergency Ready Profile (ERP) from SERVPRO is a mobile application to help a home or business prepare for a disaster. The application has the function of taking photos of key shutoff locations and adding a description of its location. This information is put into a profile that can then be shared with other staff members.

Download the application or contact SERVPRO of Germantown / Collierville at (901) 755-3705.

How to Recover Your Home After Flood Damage

5/13/2020 (Permalink)

When floods cause havoc in your home, there're some recommended immediate practices to reclaim your property. Whether the flood damage results from groundwater, a leak, or rainwater, you need a fast, professional water cleanup. You surely don't want floodwater in your business. In any case, SERVPRO of Germantown / Collierville is here to help.

Water Cleanup and Mitigation

Issued by the Federal Emergency Management Agency (FEMA), home and commercial premises owners should inspect their buildings for signs of structural damage immediately after serious flooding. With qualified water damage and mitigation inspector, you need to do a water cleanup and check for cracked or loose foundations, cracked walls, fractured floors, holes on floors, or wobbly warping.

You should consult the utility companies to inspect the water in the home, electric, gas, and sewer lines. According to Dr. Maurice A. Ramirez in "The Complete Idiot's Guide to Disaster Preparedness," a combination of water in a business, floodwater, and electricity means disaster.

Your Safety

Before entering a flooded home, you should wear protective clothing, a dust mask, gloves, and a hard headgear. Don't get into the flooded building unless you are sure that the structural integrity is intact. Never risk your life when floodwater fills the place all over.

Assessing the Water Damage

If flood water fills your home, the type of water cleanup and repairs required depends on the extent of the damage. First, check how deep the water is and how far it has soaked the household items and the internal structures. A resistance meter is ideal in measuring the moisture levels. Sometimes, the person assessing the floods may drill exploratory holes and slot in a humidity probe gadget.

There is apparent flood damage, while other damages may require some special water cleanup and inspection. Your unwanted water in the home involves drying and an assessment of these damages:

  • Wet plaster, wallboard, insulation, or paneling
    Distorted warping and floorboards due to flood damage
  • Severe wood rot in the lumber structures
    Termite damage for termites infest wet wood
    Weak home foundation or an eroded ground surrounding the home
  • Roof damage in form cracked or missing shingles, faulty flashing or holes

Further checking may include the walls and ceilings for any discoloration. Additionally, you should observe the premises for any signs of textured growth, mostly black or green, musty smells, or foul odors.

Reputable water in a business company can assist in ascertaining the flood damage to the important installations. The following equipment will need drying and cleaning:

  • The air ducts
  • Heating and air conditioning
  • Sewage system
  • Electrical systems

Contact SERVPRO of Germantown / Collierville at (901) 755-3705 for assistance regarding water and flood damage.

The Home Restoration Process - After a Flood

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In the most fortunate flooding cases, the water will only cover the floor. If the water damage is extensive, SERVPRO of Germantown / Collierville can help address the disaster, such as:

Floors

The flooded floor needs drying quickly. The process will involve the removal of any floodwater underneath the wooden floors. Such procedures can clear the residual damp on the floorboards; otherwise, your home could have molds leading to health effects.

Walls and Ceilings

In case of damages on the paneling, some remedial drying is necessary. The areas that require attention include plasterwork, ceiling, and walls. To avoid the risks posed by any wet and poisonous wall coverings, the lead-based asbestos tiling and paints may need replacing.

The Weakened Home Structure

Your brick and granite will require professional restoration. Homes with wattle structures, particular refurbishment is necessary to prevent molds from growing. The contractor should advise on flood mitigation against future flooding and water damage.

Furniture Restoration and Flood Mitigation

Besides the structure repairs, the restoration contractor can look into the issues of furniture and clear residue damp to prevent insect infestations or future rots. Additionally, the contractor must ensure the proper working of the gutters, sewer, drainage, and air conditioning.

Contact SERVPRO of Germantown / Collierville at (901) 755-3705 for additional information regarding water damage.

Why Do Ice Storms Result in Damage?

5/13/2020 (Permalink)

SERVPRO of Germantown / Collierville is here to help in any storm. An ice storm involves the accumulation of freezing rain. Snow melts as it passes through air that's warmer than freezing. Precipitation then refreezes as it falls through subfreezing air closer to the ground. This results in a layer of ice that can be up to several inches thick.

What Do Ice Storms Involve?

Ice storms can result in ice accumulations on the ground, sidewalks, roads, and other outdoor surfaces. These storms are characterized by:

  • A layer of ice at least a quarter-inch thick
  • Excess weight on branches and power lines
  • Risk of additional wind damage

According to The Weather Channel, ice can increase tree branch weight by 30 times or add as much as 500 pounds of excess weight to power lines. The weight of the ice can cause branches, power lines, and poles to fall.

Common Types of Storm Damage

In addition to risks posed by slick surfaces, ice storms can also lead to power failure. Some of the consequences of an ice storm include:

  • Fallen branches
  • Lack of heating
  • Ice damming on roofs
  • Shingle bruises

These are some of the most common types of damage caused by accumulated ice. Preventative measures may limit the extent of the damage.

Limiting Ice Damage

Homeowners can take several measures well before a storm is on the forecast. The following tips may lessen storm damage:

  • Clear gutters and downspouts
  • Ensure that roof temperature is uniform
  • Have trees pruned
  • Obtain a generator and fuel

These measures can protect a home and vehicle. It's recommended to stockpile food and fill the gas tank of a vehicle if you become housebound or need to evacuate.


An ice storm can make any area unsafe. If the weight of ice or other factors damages a residence in Germantown, Tennessee, or Collierville, Tennessee, contact SERVPRO of Germantown / Collierville at (901) 755-3705 for help.

3 Ways to Remove Lint from a Dryer Exhaust

5/13/2020 (Permalink)

Clothes dryers cause more than 15,000 fires every year, and up to 80 percent of these fires start due to clogged exhausts. The accumulation of lint in a dryer exhaust hose can increase the risk of a dryer fire. A homeowner can prevent a lint fire by cleaning the lint screen after every load, deep cleaning the filter every week or two, and clearing the exhaust hose several times a year. There're three effective ways that SERVPRO of Germantown / Collierville has found to clean out a dryer exhaust.

1. Use a Vacuum Attachment

If a vacuum has an attachment that fits inside an exhaust hose, it can be used as dryer cleaning equipment. Make sure that you can insert and extract the attachment without difficulty. It's important to clean every side of the hose. It may be easier to use a specialized cleaning rod.

2. Use a Vent Cleaning Rod

A vent cleaning rod is narrow and has a round brush at the end. Some rods are made for manual use, while others can be connected to a power drill. Feed the rod into the vent and rotate to clean. For the best results, you should extract, clean off, and re-insert the rod several times to remove buildup that can cause a lint fire.

3. Hire a Cleaning Service

Some services specialize in cleaning dryer exhausts and have specialized equipment designed for this purpose. Hiring professionals will prevent a homeowner from having to move a dryer or risk damaging the clamps that hold the exhaust hose.

These methods can help prevent a lint fire. If a dryer fire results in Germantown, Tennessee, or Collierville, Tennessee, contact SERVPRO of Germantown / Collierville at (901) 755-3705. Regularly cleaning a lint screen and taking measures to keep an exhaust vent clear can reduce the likelihood of a fire.

Mold: An Overview for Business Owners and Investors

5/13/2020 (Permalink)

What is Mold and How Do You Handle It?


When business owners hear the phrase mold growth, they most likely get sick feelings in the pit of their stomach because they anticipate the costly repairs and remediation necessary for toxic black mold. However, the cost is mostly dependent on mold coverage, type, and overall damage. Although, before you get your calculator out, it is a good idea to understand what mold is and how to handle it. SERVPRO of Germantown / Collierville has put together information regarding mold.

1. Causes of Mold

Mold is essentially a moisture problem. The spores thrive on water and will congregate and establish colonies when near a water source. This is also why mold is found near plumbing, in basements, attics, bathrooms, and wall cavities because it thrives in damp, dark, and humid areas.

2. Dangers of Toxic Mold

Black mold is used as a blanket term referring to toxic mold. However, the only way to tell what type of mold is present in your building is to have it tested. No matter the kind of mold, you should safely remove it following city and state regulations as quickly as possible, ensuring everyone's safety.

3. Mold Growth

Mold spreads quickly, usually taking less than 48 to 72 hours to develop. Because of the accelerated rate of growth and the variety of species, mold should be dealt with quickly and precisely. To slow mold growth or development, you may want to install dehumidifiers and other means of ventilation in your building or property.

4. Mold Remediation

Mold is a naturally occurring substance, and as such, you should be cautious of companies promising the removal of all mold. Qualified mold remediation specialists in the Germantown, Tennessee, or Collierville, Tennessee, area understand that mold cleanup and remediation is not about eliminating every occurrence of mold, as that's impossible, but instead returning mold levels to natural levels.

The phrase black mold has become scarier than reality because of manipulative advertising strategies. However, despite the hype, mold is still a problem that demands immediate attention, and as mold types vary greatly, it is best to seek professional assistance in the removal process. Contact your mold remediation specialists, SERVPRO of Germantown / Collierville, at (901) 755-3705.

Fire Damage: Cleaning Porous Items After a Fire

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Cleaning After Fire Damage

When you experience a fire in your business, it can be hard to assess what is salvageable. Smoke and water damage can make everything appear irreparable. You may even question if content cleaning is possible, if specialty services, like dry-cleaning, can make a difference. Fortunately, for your business', they can. SERVPRO of Germantown / Collierville has examples of items that can be cleaned.

1. Carpets and Furniture

Flooring, like carpeting, and other furniture, like fabric chairs, will likely require rigorous shampooing with an industrial floor scrubber. As smoke odors are powerful, you may have to perform this task several times before everything begins to look and smell normal. Soaking the fabrics in a cleaning solution can speed the process, depending on the severity of the damage.

2. Rugs and Clothing

Items that are removable, like area rugs, clothing, or other fabric merchandise, can be taken in for dry-cleaning. Several dry-cleaners specialize in smoke damaged materials. The process involves steam cleaning the materials to remove the odor.

3. Walls and Other Surfaces

It may be necessary to replace drywall and other surfaces if the fire and smoke damage are too great, but some areas may be cleaned with appropriate solutions and disinfectants. It is necessary to avoid using water alone because it can spread smoke residue and soot, making the surface filtheir than before.

4. Professional Cleaners and Preventative Measures

As the soot and smoke residue are finicky, hiring an emergency restoration service in the Germantown, Tennessee, or Collierville, Tennessee, area may be a better option for your business. These companies specialize in fire damage and have access to the appropriate tools and chemicals needed for cleanup. Beyond cleanup, they can also offer fireproof content storage; deciding this now will prevent damage to important documents later.


While things may seem dire, and your merchandise and business may seem irrecoverable, a proper cleanup can boost your spirits. Dry-cleaning and floor scrubbing may prove that your property's damage is not as terrible as you thought. Give SERVPRO of Germantown / Collierville a call at (901) 755-3704 and let us scrub that worry away.

That Isn’t a Mud Bath: What to Do When There’s a Sewage Backup in Your Bathtub

5/13/2020 (Permalink)

Three Steps to Ensure You and Your Family Remain Safe

Have you ever dreamed of a beautiful spa day, soaking in a mud bath and just letting all worries fade away? Well, that foul-smelling brown, black, and gray sludge bubbling in your bathtub isn’t that. A sewage backup is an unfortunate occurrence, and while cleanup may seem like a manageable undertaking for contained areas, like bathtubs, there are hidden risks to both your health and your home. If you have experienced a sewage backup, SERVPRO of Germantown / Collierville has put together these steps to ensure that you and your family remain safe.

1. Call the Experts

While a bathtub backup is contained and minimal when considering basement backups, you still want to call in emergency restoration services in the Germantown, Tennessee, or Collierville, Tennessee, area. Sewage water is regarded as blackwater and may have contaminants that can cause symptoms detrimental to your health:

  • Nausea
  • Vomiting
  • Diarrhea
  • Liver failure

Restoration specialists are certified and equipped to handle contaminated materials. They have the training so that you and your family remain healthy and happy.

2. Turn Off the Water

When you experience a sewage backup, the first thing you should do is turn off the water to the affected area or the entire house. Water that continues to drain into the lines from sinks or toilets will only cause the sewage level to rise in your system, spreading damage across a larger area.

3. Ensure Your Safety

When you experience this type of flooding, it is essential to keep yourself and your family safe. Blackwater is contaminated water that can affect humans and animals in negative ways. If the backup is located in an area that can be sealed off to children and pets, it is best to do so. If the affected area is too large to contain, it may be best to leave your home until help arrives.

A sewer backup is nothing to take lightly. The black water alone is a threat enough to stay clear of and seek professional assistance. Give SERVPRO of Germantown / Collierville a call at (901) 755-3705 for assistance in dealing with sewage problems.

How Often Should I Change Smoke Alarm Batteries?

5/13/2020 (Permalink)

Smoke alarm battery replacement Checking your smoke alarm battery to ensure proper safety.

There're many different types of smoke alarms installed in houses. These were unchanging for a long time, but now there're new alarm units on the market. It's time to evaluate your situation in Germantown, Tennessee, or Collierville, Tennessee, for the proper alarm maintenance practices necessary to keep your family safe. SERVPRO of Germantown / Collierville has put together a list of good practices.

How Often Should You Replace a Smoke Alarm Battery?

It depends on what you have, so here is a quick guide:

  • If you have a newer alarm, your battery may be good for ten years, thanks to newer lithium batteries usage.
  • If you have a classic smoke detector, make sure to change the battery every year.
  • For any smoke alarm, make sure you replace the whole unit every ten years.

Did you catch that? That's right: change out the whole alarm unit every ten years, not just the batteries. Check the manufacturing date on the back of your existing smoke detector to see when it's time to trade-in for a newer model. No matter which type of unit you have, test it monthly.

While you are testing units and replacing batteries, it's an excellent time to make sure you have alarms located in the right places. Did you realize current safety recommendations include having smoke alarms in every bedroom, outside sleeping areas, and every floor of your house? It is not excessive because you only have minutes to exit your home in the case of a fire, and those alarms can give you the early warning time you need, especially when you are sleeping.

In the event of a fire, getting out of your house quickly can save lives, but you still may have some smoke or fire damage. When looking to help with fire recovery, SERVPRO of Germantown / Collierville has the training and experience to handle all aspects of recovery, from mitigation to restoration.

How Cities and States Protect Businesses from Flooding

5/13/2020 (Permalink)

Flooding causes high water levels that can contribute to significant property loss and business interruption. Understandably, business owners want to understand the preventative measures cities may take to protect their investment. A list compiled by SERVPRO of Germantown / Collierville regarding the common tools used by states and cities to protect their populations.

1. Surge Barriers

Surge barriers may be one of the most common tools utilized to stop flooding. These barriers are made from steel and concrete and are built above sea levels. The floodgates are designed specifically to minimize the risk of flooding from surges.

2. Sluices

Sluices are a type of floodgate designed to reduce the risk of flooding during extended storms and rains. These gates operate on a system of pressure-activated locks. When storms create high water levels, the increased weight and pressure force the gates to open, draining the water into canals and other designated low-lying areas.

3. Dikes

Dikes are likely the most common form of flood prevention. Dikes are equivalent to ditches and trenches. Either natural or human-made, these channels are below sea-level and typically routed to other low-lying areas. When flooding occurs, the water is directed away from populated areas where it can safely drain.

4. Emergency Managers

Beyond the constructed precautions cities take to protect citizens and businesses, most cities have emergency managers and management offices. The purpose of the emergency management team is to provide the population with the appropriate tools and knowledge to survive a disaster. Businesses can acquire a more personalized form of this planning by contacting an emergency and restoration professional in Germantown, Tennessee, or Collierville, Tennessee.


High water is an intimidating element of storm season. The risk of property loss and business interruption may make many business owners uncomfortable operating in areas prone to flooding. Fortunately, areas prone to this type of disaster likely take appropriate preventative steps to protect their citizens and businesses from extensive damage. Contact SERVPRO of Germantown / Collierville at (901) 755-3705 for your concerns regarding your business.

Using Drain Cleaners: 3 Important Facts

5/13/2020 (Permalink)

When a clogged drain stops up in your Germantown, Tennessee, or Collierville, Tennessee, home's plumbing, you may reach for one of several drain cleaners you have handy. These products are adept at handling small sink or toilet clogs and can help water drain smoothly. However, before you use these liquids, SERVPRO of Germantown / Collierville wants you to know where they can be used and when they might do more harm than good.


The Chemicals May Damage Older Pipes

Using a drain cleaner to clear a clog may harm your pipes if you have an older home. These liquids can contain several caustic ingredients designed to dissolve hair and waste, and the heat they create once introduced in the line can warp older metal pipes. If this happens, your plumbing problems may multiply instead of being resolved.

The Compounds May Not Remove Clogs

While some drain cleaners are effective in clearing a clogged drain or bathroom sink, they don't always work on large toilet clogs. Suppose the chemicals are unable to deal with the mass. In this scenario, the product can remain in the pipes and sometimes cause warping or other damage, leading to a massive toilet overflow and the need for a sewage cleaning and removal company. If a drain cleaning product doesn't produce results within 24 hours, it is wise to call a plumber.

The Cleaners Can Sometimes be Hazardous

Clearing a drain with a liquid cleaner can be convenient, but these products could pose a threat to you, your pets, and wildlife. They sometimes contain toxic ingredients that can be harmful when inhaled and harm the local environment if they find their way into natural water sources. As such, it's important to handle these products carefully.

Dealing with a clogged drain in your Germantown, Tennessee, or Collierville, Tennessee, home can be frustrating. Before reaching for a liquid drainer cleaner, it's important to know the cleaner's facts and its use. Keep your home and family safe today.

That Sure Isn’t Charlie’s Chocolate Factory: Four Steps to Take After a Sewage Backup in Your Bathroom

5/13/2020 (Permalink)

Sewage backup from extensive rains or clogged pipes can contaminate and infect your home, making it and its contents unsafe. While it's easy to assume that the laundry room is the most vulnerable area, a bathroom, with its multiple drains and direct connection to waste lines, is equally, if not more susceptible. A bathtub backup is equally as likely as a toilet or floor drain backup. The question, then, is what do you do when a sewer backs up in your home? SERVPRO of Germantown / Collierville helps supply some answers to those questions.

1. Safety First

When there's sewage in your house, it's necessary to take all safety precautions because there may be damaged wiring, mold, and hazardous pathogens. You should avoid contact with the contaminated area, turn off the power, and turn off the water. If you must enter the area, be sure to wear appropriate protective clothing.

2. Prevent Damage

To prevent further damage from a sewage backup, you should turn off your water, remove any contaminated objects, and ensure the clean areas remain clean. It is also good to ventilate the area by opening windows and doors, preventing the buildup of humidity and further moisture. If the contaminated area isn't contained, it is better to allow restoration specialists in the Germantown, Tennessee, or Collierville, Tennessee, area to handle any questionable materials and processes.

3. Begin Cleanup

The cleanup process may be extensive, depending on the volume of sewage and the level of contamination. Essentially, you or the experts you hire will want to remove the excess water quickly and contain any contaminated objects to ensure minimal exposure. Depending on the extent of the damage, your insurance company or local municipality may require a professional crew, specializing in hazardous material, to clean your home.

4. Install Tools

Once your restoration is complete, you should update your plumbing system with preventative tools, for example, an overhead sewer or a backwater valve, to protect from this type of damage.


A sewage backup can be a dangerous thing, and, while the above steps may seem simple enough, the potential health risks may make it more prudent to ask for help. For additional information, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

5 Potential Sewer Problems in Commercial Properties

5/13/2020 (Permalink)

A sewage problem in a commercial building can be unpleasant for everyone. The odor of sewer gases often permeates the building when there is a blocked sewer or a broken line. Your commercial property in Germantown, Tennessee, or Collierville, Tennessee, is susceptible to five potential sewer problems. SERVPRO of Germantown / Collierville wants to tell you about them so you can plan with the proper insurance coverage if they happen.

1. Worn-Out Sewer Lines

Cast-iron lines are built to last; however, nothing lasts forever. If you notice appliances and drains clog regularly, or there is a consistent aroma of sewer gas, it is good to have your lines checked to make sure they're still in good shape.

2. Structural Problems

If your pipe system is not structurally sound, you are going to have plumbing problems. Pipe breaks and weak connections can cause sewage leaks in and around your building.

3. Root Invasion

Trees growing on your property may look nice, but their roots can cause severe damage to your sewer lines. The roots fracture the lines, causing structural damage and leaks where sewage escapes.

4. Municipal Blockage

When the city's sewer is blocked, everyone has a blocked sewer. When that happens, sewage will often back up into your building through pipes in the basement or toilets and drains on the lower levels. Valves that prevent backflow can keep this particular problem at bay.

5. Pipe Blockage

A common type of blockage occurs inside the building. When people flush items not meant to be flushed, these items can get lodged in the pipe. When the toilet is flushed again, it can cause toilet overflow and potentially extensive water damage.


Some common sewage problems that occur in your commercial building can be avoided with diligent inspection and maintenance, but some problems are out of your control. Being aware can help you ensure you have the right coverage for your building. SERVPRO of Germantown / Collierville wants to help with your awareness. Contact us at (901) 755-3705 to find out how.

Characteristics of Blackwater

5/13/2020 (Permalink)

When your commercial building in Germantown, Tennessee, or Collierville, Tennessee, floods, you may not realize that the damage can vary based on the water source. Flooding usually falls into one of three categories—clean, gray, or black. For example, if a pipe burst, SERVPRO of Germantown / Collierville may not have to worry about the decontamination process as if they would if the flood water came from rain. To better understand these differences, you need to consider the characteristics of the third category of water damage.

Source

The source of the water may dictate whether it is considered black, gray, or clean. Anything in the black category usually comes from one of the following sources:

• Sewage backup
• River overflow
• Heavy rain

Because the source plays such an important role in a flood's categorization, storm damage often falls into the black water category. In some unique circumstances, stormwater may still fit into the second, slightly cleaner grouping.

Contaminants

What is in the water is also important for its categorization. Blackwater is categorized as such when the liquid is combined with feces, harsh chemicals, viruses, spores, or microbes. The more contaminated the water is, the more likely it will fall into the black category rather than the gray.

Time

Of course, even flood water once considered clean can morph into this dirty category. When floods are allowed to sit in a commercial building for long periods of time, the liquid may pick up pollen, bacteria, and chemicals from the environment. Too much time between the flooding and the cleanup essentially degrades the water into the black category.

The floodwater that fills your commercial building may be considered black if it has the three characteristics mentioned above. As you start the cleanup process, it may be helpful to learn more about the three classes of standing water that can affect your property. SERVPRO of Germantown / Collierville can help educate you regarding these three classes of water to begin the cleanup process at your business. Contact us at (901) 755-3705 for additional information.

Be Content with Content Cleaning for Your Fire-Damaged Business

5/13/2020 (Permalink)

Your business' assets are threatened when fire damage takes you by surprise. Items not ignited in the building likely have damage by secondary damage like smoke. Fortunately, SERVPRO of Germantown / Collierville can treat this damage. Using several industry-standard practices like professional dry-cleaning and special cleaning machines, most items that didn't become ash can likely be restored and sanitized.

How is a Smoky Smell Removed?

Smoke will settle into anything porous enough to let it settle. It could end up in a variety of fabric assets inside your Germantown, Tennessee, or Collierville, Tennessee, business property:

• Upholstery
• Carpet
• Curtains
• Clothes
• Blankets, pillows and bedding in sleep areas or break rooms

Washing these items without professional content cleaning allows the smell to set in the fabric fully. These items need to undergo the process of deodorizing. In this process, smoke removal is done using vents and oxidization.

Affected clothing typically undergoes dry-cleaning. It is the most cost-effective way to clean special clothing or uniforms of smoke thoroughly.

Where Are Smoky Items Stored?

Companies often offer remote warehouses with racks to store property for repair. Here, some machines use ultrasonic cleaning even to restore items that are nonporous from fire damage. This service is called content storage. Once the damaged item is restored, it's relocated inside a storage box and organized for easy retrieval later.

Additionally, we can store furniture not affected to ensure protection from prolonged exposure or accidental damage during building repairs. It would be best if you stored anything that you believe to be smoky or at risk of future damage.

Cleaning Up Towards a Clean Business

Once finished, your business will smell fresh, and the company can reopen. Using dry-cleaning and additional services at SERVPRO of Germantown / Collierville, the smoke doesn't have to make the room remind you of fire damage. Your business can look and feel like a business again. Contact us at (901) 755-3705 for additional information.

How Can You Deal with Water Issues in Your Home?

5/13/2020 (Permalink)

Flooding from sewer backups, broken pipes, and heavy rains can cause water damage in your Germantown, Tennessee, or Collierville, Tennessee, home. Figuring out what to do after your home is affected by this water is not always intuitive. You may feel overwhelmed and discouraged, but following this quick guide from SERVPRO of Germantown / Collierville can make it easier to get your life back to normal.

Get Some Help

You should not tackle a water cleanup project on your own. This leads to extra stress, but if you do anything incorrectly, you may need to do more repairs and invest more money than hiring a company. A residential water remediation team can help you with almost every aspect of the cleanup process.

• Performing the initial inspection of the damage.
• Figuring out what caused the water damage.
• Removing standing water and drying out space.
• Cleaning salvageable belongings.
• Replacing destroyed building materials.

With a cleanup crew in your corner, you do not have to worry about finding the cause of the flood or drying it out. Instead, you can sit back as professionals complete the work.

Call Your Insurance

Additionally, you should call your insurance provider. An agent may be able to help you figure out if your insurance policy covers the damages. The source of the water, such as broken pipes or torrential rain, often affects whether a typical insurance policy covers the damage. Because all coverage can be slightly different, you need to work directly with your provider to make sense of your unique situation.


It is never fun to find water damage somewhere in your home. Figuring out what to do after a pipe burst or rainwater fills your basement can take some time. However, act quickly to ensure damages doesn't get worse than it already is. Contact SERVPRO of Germantown / Collierville at (901) 755-3705 today to help get your house dried out and cleaned up.

Top 6 Fire Safety Tips for Children

5/13/2020 (Permalink)

If the fire alarm went off in your home, would your children know what to do? Would kids know where the family could go for safety? Parents often forget that children are not intuitively aware of how to escape from the building during a home fire. Nor are children aware of how quickly a fire can spread. To help ensure kids' safety, SERVPRO of Germantown / Collierville has provided these six fire safety tips.

1. Windows can be escape routes. Small children may not be able to open a window, but they can be taught to go to a window and wait for help.

2. Practice feeling the way out of the house. Check your local fire department if they provide classes on how to exit a house at night.

3. Find the ladder to escape from upstairs. Teach children where to find a fire escape ladder on the second floor and navigate the rungs.

4. Smoke detectors can be your friend. Explain the noise when the smoke detector goes off and lets children know what to do when they hear the sound.

5. Don't open doors and stay low. Children of all ages need to know not to open doors during a fire. Little ones should also understand that kids' safety can depend on crawling along the floor instead of standing up.

6. Once you get out of the building, stay out. Often children want to go back into the house for a favorite toy. To prevent this, explain the necessity of staying out of your home and gathering at a prearranged meeting place.


Teaching your children these six escape tips can make the difference in how the little one copes in a disaster scenario in Germantown, Tennessee, or Collierville, Tennessee. Practice can ensure the children are familiar with the potential situation and know what steps to take rather than standing and yelling for a parent. Kids' safety can be difficult to ensure, but you can help them understand how to find a safe way out of the building.

What Happens to Your Home After a Flood?

5/13/2020 (Permalink)

Flooding: It's every homeowner's nightmare. It's something you hope never to experience. Unfortunately, residents in Germantown, Tennessee, or Collierville, Tennessee, have to deal with this reality. While you can do some things to minimize flooding in some cases, you can't always hold back floods from getting into your home. If water has damaged parts of your home, you'll need to tear out the affected areas. There're other steps SERVPRO of Germantown / Collierville recommends to get your home back to a livable state.

Get Rid of the Water

Different amounts of water find its way into your home during a flood. Even small amounts can cause water damage to your valuables and various parts of your house. You must remove this water as quickly as possible to reduce the risk of mold.

• Extract the water using a wet vacuum.
• Use an industrial-strength carpet cleaner to suck up water.
• Call a professional company that specializes in storm restoration to help.

Remove Damaged Items

After a flood, the chances are high that your walls and flooring will have damage. These areas might even be destroyed or unusable. In these cases, you need to tear out ruined carpet, hardwood, tile, or drywall. This will help ensure that mold and other foreign materials don't form.

Sanitize

Don't forget to clean the affected areas once you've removed flooring and drywall. Getting rid of water and damaged areas isn't enough. You also should use a heavy-duty cleaner and sanitizer to reduce the risk of bacteria growing in your home. This process will also help eliminate unpleasant odors.


After a flood in your home, it's vital that you remove any remaining water and that you tear out and clean affected places. You don't have to perform these tasks on your own. Contact SERVPRO of Germantown / Collierville at (901) 755-3705 to get your home back to normal.

How to Clean Items Affected by Water Damage

5/13/2020 (Permalink)

It can be disheartening to discover the aftermath of a flood in your home. When you have water in your home located in Germantown, Tennessee, or Collierville, Tennessee, family heirlooms, photographs, and important documents may be affected. It's possible to restore them, though. Follow the steps to get the restoration process started. The water mitigation experts at SERVPRO of Germantown / Collierville, who'll handle your cleanup, may be likely to save your valued items.

1. Remove the Item From Harm's Way

First, take the item out of the water. Wearing the appropriate gear, such as goggles, gloves, rubber boots, and protective clothing, gently move the items to an area where they can start to dry out. Clean the debris off as much as you can without grinding dirt into the items. If possible, keep affected belongings indoors, as the sun and other outdoor elements can cause more harm than help.

2. Reduce Humidity

While items are air drying, it's important to do everything you can to reduce your home's humidity. Talk to the professionals handling the water in the home about the best way to increase the airflow. They may recommend opening windows or bringing in industrial dehumidifiers to help your items dry and prevent the growth of mold.

3. Trust the Experts

When you hire mitigation experts, they are there to do more than fix broken pipes and replace walls. They can be a sounding board for your concerns and answer any questions you have. Their experience allows them to advise on the best method for recovering your items, whether it is dry cleaning or gamma irradiation. Trusting their guidance is the path to restoring your home to its former state as soon as possible.

Water in the home may be daunting, but it doesn't have to be devastating. Preserve your precious memories and other items in your home by following these tips and. Contact SERVPRO of Germantown / Collierville at (901) 755-3705 for additional information.

Cleaning Foul-Smelling Sewage Damage

5/13/2020 (Permalink)

With an unpleasant odor, contamination concerns, and health worries, sewage backup can be a real issue. In addition to the water containing bacteria, parasites, and viruses, the liquid can also contaminate items it comes in contact with — including humans. To remove the offending blackwater can be an arduous and risky task, consider contacting SERVPRO of Germantown / Collierville to ensure your commercial building is clean and safely disinfected.

Blackwater

Referred to as blackwater, sewage backup is generally considered the most dangerous category of floodwater by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Blackwater can have several sources:

• Sewer run-off
• Dangerous chemicals
• Flooded toilet
• River flooding

The IICRC warns that all contact with the polluted water during a sewage cleanup should be avoided. The institute recommends hiring a professionally trained team to clean the contaminated area. This can prevent infections, allergies, and illnesses.

Sewage Cleanup

One of the biggest sewage cleanup problems a commercial building owner faces may be in asking employees to clean a blackwater flood because OSHA has stringent requirements to follow. Hiring a water damage repair team can ensure all safety standards are complied with, and the contaminated area is cleaned, sanitized, and disinfected correctly.

Chemical Safety

Before attempting to clean a flooded area, open the windows, and set up fans to mitigate moisture and ensure airflow. When the blackwater is removed, common cleaners can be safe and effective when used as directed. Potentially toxic compounds from mixing chemicals must be avoided. Many people consider bleach a good sanitizer, but the chlorine compounds from mixing bleach can be highly caustic and dangerous.

Emergency Help

Blackwater and sewage cleanup are generally considered an emergency. With the help of SERVPRO of Germantown / Collierville, the building can quickly become contaminant-free once again. Contact us today at (901) 755-3705.

Water Damage from Air Conditioner Leaks

5/13/2020 (Permalink)

90% of Leaky Air Conditioners are Inside the Unit

Did you know, more than 90 percent of repair calls for air conditioners involves a leak inside the unit or outside surfaces?

If you are buying a home, check the air conditioning and heating units to ensure they are working. If water is leaking into the walls or ceiling, contact SERVPRO of Germantown / Collierville to locate the problem. The problem may seem worse than it is, especially if the summer temperature is in the hundreds. Your technician would be a professional and knowledgeable of the steps to repair the damage. When water leaks, it spreads, increasing the affected area of water damage.

Tips to reduce the likelihood of water leakage:

  • The Central AC system should have a secondary drain line.
  • Install a drain pan overflow shut-off switch.
  • Clean or change your HVAC air filter regularly.
  • Make sure ductwork is insulated properly.
  • Have your AC refrigerant levels checked regularly?
  • Keep your condensate pump free from mold and mildew by flushing it with a 50 percent bleach/water solution.
  • Schedule annual HVAC maintenance.

Contact SERVPRO of Germantown / Collierville at (901) 755-3705to jumpstart the cleanup of water damage caused by your AC leak, and we will make it "Like it never even happened."

Mold: Professional Removal and Remediation

5/13/2020 (Permalink)

There's a wide variety of fungus in the environment. While mold is invisible to the naked eye, it plays a vital role in nature by causing the decomposition of dead organic matter. However, when mold makes its way to the indoor environment, it can be extremely destructive and hazardous to a person's overall wellbeing. Moisture creates a favorable environment for mildew to thrive, which could result in extensive mold damage; typically, where there's moisture, there's mold. SERVPRO of Germantown / Collierville possesses extensive knowledge and experience in identifying and remediating mold.

What Causes a Mold Infestation?

Since mold thrives in humid areas, small leaks and damp surfaces can result in the rapid development of mold and mildew. Mold spreads swiftly due to the lightweight of its spores, which allows them to be transported easily by airflow. Therefore, it has great potential to contaminate a vast area and damage furniture and clothes.

Where is Mold Damage Found?

Mold damage in a property can be detected by visual inspection, particularly on open surfaces. However, the growth of mold often begins inside ducts or behind tiles, paneling, wallpaper, and crawl space, making its detection almost impossible. Common signs of imminent mold issue include warping walls, blistering paint, crumbling plaster, deep cracks in the tiles, and gaps in the grouts. Moreover, if the floor or the walls have inexplicable stains or feel wet and soft to the touch, mold testing and removal should be done as soon as possible. Additionally, a smelly odor in a well-maintained home is also a signal for hidden mold growth.

What is Dormant Mold?

After discovering the moisture source and drying out the area, the mold may seem to vanish. However, failure to remove the mold spores in entirety only makes the fungus dormant, and it is capable of reactivating upon the occurrence of favorable conditions. Even dormant mold can produce a smelly odor and pose a danger to people's health.

Can There be Mold in Newly-Built Homes?

Newly constructed homes are not exempted from fungus infestations and subsequent mold damage. Especially when the materials used to build a property were either inappropriately stored in humid surroundings or if they got rained on. Such materials reserve moisture internally, which can facilitate mold growth and cause a smelly odor that won't go away even after deodorization.

What is the Most Efficient Mold Removal and Mitigation Method?

During the first stages before the escalation of mold damage, do-it-yourself (DIY) methods can be employed to eliminate the smell while preventing further development. It's advisable only to use fungicides and deodorization sprays that are registered under EPA, which should be done after the definite elimination of the sources of moisture. However, in most cases, DIY methods will only provide a temporary solution, necessitating the intervention of an expert in mold removal and mitigation. Professional mold remediation is, especially necessary when:

• Mildew has found its way into the HVAC system or inside materials that are hard to reach.
• The fungus has affected a large area.
• The homeowner lacks the appropriate tools to eradicate mold in the home effectively.
• Exposure symptoms are already being experienced following commercial mold damage.
• The homeowner has already exhausted ideas after unsuccessfully employing DIY mold removal and remediation methods, including deodorization, to eliminate the smelly odor of mildew.

Why Should One Go for Professional Mold Remediation Services?

Specialists in mold removal and mitigation will often possess vast experience and the proper equipment for efficient and permanent removal of fungus from homes and business premises. Such skills are required in identifying the mold in the home, especially the hidden and dormant spores. Some companies will even replace the affected furniture and apply special products for restraining further mold development.

Mildew can go unnoticed for long and establish itself all over the business premises or homes, threatening the health of such property. Attempting to get rid of mold damage without professional assistance could prove tough since it's hard to reach such hidden places as behind tiles, inside walls, or even under suspended ceilings.


Efficient mold remediation and mitigation go a long way in reversing the destruction caused by mold in the home and commercial mold damage. Besides, having to deal with the smelly odor resulting from mold damage in the property could be a daunting task as deodorization alone will not solve it. For additional information regarding mold remediation, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

The Steps of Professional Mold Remediation

5/13/2020 (Permalink)

Mold growth can do severe damage to your home. If you spot mold anywhere in your home, you should take decisive measures to get rid of it. SERVPRO of Germantown / Collierville is here to help.

Mildew, humidity, and warmth are some of the factors that give rise to mold fungus. The daily use of hot water in the bathroom makes it one of the spaces most susceptible to mold growth. Taking action against mold growth in showers, tubs, and sinks are familiar enough.

Mold damage isn't limited to homes of average or low value. If you have bought a new home or had one built from scratch, you can take steps to suppress mold growth. But if you have bought an older home or one with a history of damage, you might have a problem you don't know about.

The best way to deal with mold is to call a professional mold removal, remediation, and restoration company. These are the only people qualified to deal with black mold and other kinds of fungus. A representative of the company will come out and conduct an in-depth assessment of your home. They will determine how much black mold and mold fungus is in the house and the extent to which it has spread.

On the day work is scheduled to start, the first thing they will do is put on special suits for protection. They will then seal the affected areas off and apply negative pressure to them. This step is to prevent black mold spores and mold fungus from escaping into other parts of the house.

Once they have removed the mold, the specialists will put the mold into special containers to take it off the premises. They will then use a special vacuum to remove all of the spores particles from the air.

A mold removal, remediation, and restoration company is the only way to ensure the mold is eliminated, contact SERVPRO of Germantown / Collierville for additional information.

5 Steps of the Fire Restoration Process

5/12/2020 (Permalink)

When you think of fire restoration, you probably think of the results of fire damage cleanup, when everything that was destroyed gets rebuilt. However, before rebuilding, fire damage experts in Germantown, Tennessee, and Collierville, Tennessee, have to do cleanup and damage repair. There are several steps of mitigation that technicians have to work through to get to the final stage of restoration.

1. Assessment

Before technicians do anything, they have to see how bad the damage is. Therefore, the first thing they will do when they arrive is to assess the damage to your home. They know they will likely need to contend with fire, water, soot, and smoke damage.

2. Water Damage Repair

Firefighters usually have to use a lot of water to extinguish the flames. Unfortunately, this means your home probably has a lot of water damage. Water extraction will be needed, and the affected area will need drying.

3. Smoke and Soot Damage Repair

Smoke and soot get everywhere during a fire. Before the fire restoration process can occur, all of it has to be removed out of every crack and crevice.

4. General Cleaning

After the major issues have been tackled, there is probably some minor damage cleaning that is needed before rebuilding the structure begins. Any materials that are damaged or have sustained secondary damage must be repaired or removed. All surfaces must be disinfected to get rid of bacteria or other microbes.

5. Restoration

After cleaning, restoration specialists can begin to rebuild your home. Not only replacing the parts of the structure not salvageable but also ensure the rebuild matches the remaining structure so that the outcome looks "Like it never even happened."

Technicians have to do a lot of work to restore your home after a fire. Fire restoration is merely the final step of the process of making your home livable again, contact SERVPRO of Germantown / Collierville for additional information.

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