Recent Water Damage Posts

Should I Be Concerned About Flooding if My Building Has Fire Sprinklers?

8/24/2020 (Permalink)

Fire sprinkler Fire sprinkler setting off in a home.

Fire sprinklers minimize damage during the event of a fire. However, many wonder if these systems are worth it. If a sprinkler were to go off accidentally, water damage could be devastating. Although sprinkler systems have the potential to cause flooding, many myths and superstitions are not true. Here are three things you should know regarding commercial fire sprinklers.

1. They Are Not Easily Activated

Many people think that sprinkler systems can easily set off by smoke. However, it takes a minimum of 155 degrees Fahrenheit for sprinklers to activate, so don't worry about your burnt lunch, creating an indoor rainstorm. A few other things that might set off your system can include the following:

  • Mechanical damage
  • Corrosion
  • Overheating

While overheating can occur if a sprinkler is too close to a heater or skylight, high-temperature-rated sprinklers can handle these high-heat areas.

2. They Don't Cause as Much Water Damage as You Might Think

The damage that these fixtures can cause is quite small compared to other methods of fire prevention. By using only one-sixth of the water in a fire hose, these sprinklers can cause less damage. Luckily, water damage can be taken care of quickly and efficiently with the help of a professional restoration company.

3. There're Many Precautions That You Can Take

If you are still worried about accidental flooding, there are many precautions you can take. The easiest and most efficient way to take care of your sprinklers is to inspect them often. Local safety regulations in Germantown, Tennessee, or Collierville, Tennessee, require a certain number of inspections every year. By testing the system, professionals can catch any problems or potential issues.

Fire systems are an efficient and safe way to protect your building from fire damage. They can't be set off easily and therefore are not a big cause of accidental flooding.

Common Signs of a Shower Leak

8/24/2020 (Permalink)

A shower or bathtub leak can be significant. Water damage can lead to structural issues in your Germantown, Tennessee, or Collierville, Tennessee, home's walls, flooring, and ceiling. Some shower leaks are hard to catch early on. If you know some common signs of trouble, you may be able to start investigating a source of water before the leak causes too much damage.

Water Damage

When water pools where it isn't supposed to, it can cause building materials to start breaking down. Common signs of water damage around a shower include the following:

  • Stained ceiling below second-floor bathroom
  • Damaged flooring in bathroom
  • Stained spots on walls adjacent to the shower
  • Cracked grout in tiled showers

Mold and mildew growth could be another sign that moisture is building up inappropriately in your bathroom. If you notice any of these signs of water damage, you may want to call in some residential restoration specialists to help you fix your space.

Obvious Drips

A continually dripping faucet or showerhead is a visible sign of a leak. However, in some cases, homeowners may not be able to hear the leak. Leaky pipes can be located in the walls around your shower. Gaskets and valves that reside in the walls can deteriorate and start allowing water out. If you can't see a shower or bathtub leak, don't assume it's not there.

Malfunctioning Shower Pan

The shower pan is your shower's last line of defense. This membrane catches water and directs it to the drain. However, a shower pan leak can start due to poor installation or new cracks. If you plug a shower drain, a damaged shower pan may still allow water to flow out. Fixing this issue can get quite expensive because you may have to redo large portions of your shower or tub.

Keeping your eyes peeled for signs of a shower or bathtub leak may be a good idea. If left unchecked, these water drips can lead to severe amounts of damage in your home. For additional information regarding water damage, contact SERVPRO of Germantown / Collierville today at (901) 755-3705.

Prevent Water Damage While Vacationing

8/24/2020 (Permalink)

When leaving Germantown, Tennessee, or Collierville, Tennessee, for vacation, few people consider prepping their homes against water damage. You go through your checklist of turning off the coffee pot and stove and locking all the doors, but what happens if you have a leak and need a water pipe repair while you're away? A broken pipe can cause a lot of water damage left unattended for several days.

Prepping Your Home

You should check your home for leaks before leaving for an extended vacation. Examine the pipes under the sink and the water heater for any cracks or rust. Inspect the hoses that connect to any appliances—insulated any exposed pipes if you are leaving in the winter. A pipe that burst due to freezing needs a water pipe repair immediately. Ask a neighbor, friend, or family member if they can check in on your home periodically. If no one can check on your home, turn off the main water, and drain the pipes.

Preventing Floods

It is essential to not only prep your home to prevent damage from a leak but also a storm. Make sure to clean your gutters, and water can flow freely through them. Check your sump pump. Clear any debris you see. Test it by filling the sump pit and turning on the pump. Check your window seals and your roof for any leaks. These checks are important if any heavy rains or storms are expected in your area.

Returning from a vacation to find your house flooded can be devastating. Standing water can cause real damage to your home. A simple water pipe repair can escalate into a big problem if no one is there to address it. Take the time to prep your home against intruding water before you leave. That way, you can enjoy your vacation without worries. For additional information on water damage or need assistance, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

The Water Cleanup Process

8/24/2020 (Permalink)

The water cleanup process begins when a property owner notices floodwater in their business or home. They must then call in their local restoration company as quickly as possible, maximizing the chances that the restoration company will be able to reverse any damage to the flooded home or business completely.

When a call is placed, the water cleanup team will typically arrive on the scene within minutes. Upon arriving, the water cleanup team will enter the premises, noting the extent of the water in the business or home. They will go to the site of the original pipe break or supply line break, cutting off any active leaks and examining the area surrounding the supply line break or pipe break for signs that water has seeped into structural components or out-of-sight places.

For additional information regarding storm damage, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

What Goes Into Water Damage Restoration?

8/24/2020 (Permalink)

After suffering water damage in your Germantown, Tennessee, or Collierville, Tennessee, home, it can seem like a daunting task to restore to a livable condition. You need all the help you can get for the water damage restoration process. In that regard, you can get water damage restoration professionals to ensure that the process is smooth and effective. It's essential to understand the processes involved in water cleanup and know what to expect.

The most important thing to do when facing water damage is to act fast. The restoration company will advise you to ensure that all the water from the flooded home is removed. If you have standing water, it can continue seeping into the wooden parts of the house. The water in the home can also produce moisture, which can contribute to the growth of mold. Drying should happen as soon as possible so that the flood damage is not extensive.

There're parts of a flooded home that may require restoration. Other parts of the flooded home may need to be rebuilt. Areas to look out for during the water cleanup process include the drywall and carpets. They can absorb moisture causing a longer drying process. Other areas in the flooded home to consider for restoration include shelves, clothing, drapery, and the air conditioning systems.

The water cleanup and restoration company often have a set of steps followed during drying and removing water in business. The first step to take is the inspection. The professionals will assess the flood damage and determine its extent. There're various classes of flood damage:

Class 1 – This is flood damage that only affects a part of the room. It's the lowest level and requires the least amount of water cleanup.

Class 2 – When the water in the property has affected the entire room and moved into the carpets and walls, the level of damage is much higher. The restoration company may have to work a little harder to remove the water in the home.

Class 3 – When the water in the home enters the walls, the drying process can be complicated. In such instances, the water is usually caused by a supply line break in the ceiling. When you get to this level of water damage, restoration is the most complicated. You need all the help you can get to clear the water to get back to work.

Class 4 – If there's a major pipe break, excessive amounts of water may leak into your home. In such instances, damage to the home may be extensive. Restoring vast parts of the home may be required.

Additionally, you should look out for mitigation services. It's essential to do as much as possible to ensure you don't get damaged in the first place. While some of the things that cause damage such as storms are acts of nature, others such as a pipe break or supply line break are preventable. Regular maintenance can help to prevent a pipe break. Using the services of a professional plumber can help to avoid a supply line break. Professionals can advise on the mitigation work that needs to be done in your property. For instance, you might need to install rain gutters to trap and redirect water from the rain.

In looking at the water cleanup process, it's important to work hand in hand with professionals. You shouldn't try and deal with a supply line break or pipe break by yourself. Mitigation is essential to ensure that you don't find yourself in the same problems after a while.

For additional information regarding water damage contact, SERVPRO of Germantown / Collierville at (901) 755-3705.

The Cleanup Process After a Burst Pipe

8/24/2020 (Permalink)

Water damage resulting from a burst pipe will happen fast and unexpectedly, leaving homeowners unprepared for appropriate mitigation and cleanup of the mess. A pipe break occurs from water being left on the inside of pipes and subsequent drop in temperature below the freezing point. Freezing water in pipes naturally expands, which cracks or completely breaks the pipe.

Often, this occurs in basements where it's not easy to promptly identify the problem, thus causing water in the home. It's imperative to learn the various steps to take upon coming across a supply line break, which would facilitate the act of mitigating further damage from leaking water.

Turning off the Water Source

Upon encountering a pipe break, it is crucial to immediately turn off the home or business's water supply source. This initial step comes in handy with preventing any additional water leakage and mitigation of further flood damage. Therefore, every homeowner must learn how and where to turn off their main water supply before disaster strikes.

Accessing the Extent of Flood Damage

After turning off the source of water, it's crucial to contact a restoration company for quick assessment of the extent of water damage and subsequent mitigation. If there's a substantial amount of water in the home arising from the leak, the restoration company will help with water cleanup. This is achieved by careful removal of items from the waterlogged area, followed by sorting through the things that require restoration or otherwise be thrown out. Storing water-damaged items without undertaking the appropriate water cleanup could easily lead to mold growth.

Drying Out the Water Logged Area

It's imperative to quickly remove all the water in the business from the affected areas, which should be followed by thoroughly drying out the premises. The restoration company's skilled staff will often employ sump pumps, sponges, and mops to effectively remove the water at home, which is mostly dependent on the extent of the flood damage. Drying out the area is accomplished using a combination of dehumidifiers, ventilation, and fans for the effective removal of water in business.

If the room affected by water damage is carpeted, the restoration company's workers will pull back some sections of the carpet and subsequently use a high powered fan to blow air underneath it. Failure to thoroughly dry the room after flood damage arising from a pipe break could facilitate the occurrence of mold growth within 48 hours.

Cleaning Up

After water removal, restoration, and drying out, it is crucial to undertake water cleanup on the contaminated area. This should be based on the source of water as it could be filled with fecal matter, among other contaminates. A flooded home should be cleaned at least twice while allowing it to dry out in between the water cleanup.

Locating the Source

It's recommended that the restoration company find the source of the supply line break and ensure that it is fixed or replaced. Failure to fix the pipe break before turning the water back on would only allow further flood damage to ensue.

There're numerous reasons for a supply line break, including rainstorms that the roof can hardly stomach, frozen pipes, or even earthquakes. Whatever the cause, broken pipes often pose a massive problem by damaging the furniture, carpets, appliances, rugs, and even clothes. Small leaks resulting from a pipe break could go unnoticed for prolonged periods, leading to more severe deterioration. Therefore, it's recommended to engage the specialists in water damage removal and restoration for appropriate inspection, drying, and cleanup.

Dealing with the restoration of a flooded home following a supply line break can be extremely frustrating. It is imperative that the appropriate steps be taken for mitigation purposes and to facilitate the water cleanup process. A reputable restoration company comes in handy to homeowners and entrepreneurs with cleaning and replacing the supply line break that brought about the flooded home or water in business. For additional information regarding water damage, contact SERVPRO of Germantown / Collierville at (901) 755-3705.

Water Damage Restoration: Don't Forget The Roof!

8/24/2020 (Permalink)

Comprehensive Water Damage Restoration

Has your real estate sustained flood damage? During the water cleanup, mitigation, and restoration process, you'll want to evaluate the condition of the entire property. Include the roof in this inspection process!

Even if the water in the home or business settings didn't come into direct contact with upper stories, it remains wise to check over the roofing system carefully. Why? Not all forms of damage require direct contact between surging waters and impacted surfaces.

Modern Roofing Systems

Today, commercial builders recognize an effective roofing system helps safeguard a building against water in business office interiors. Similarly, construction firms erecting residential developments seek to install sturdy roofs capable of preventing unwanted water in home settings. Most real estate industry professionals and property owners appreciate the importance of promptly repairing leaky roofs.

Essentially, a well-designed roofing system prevents water damage from occurring as a result of rain penetrating the interior of a structure from overhead. Drying out the wet interior of a flooded dwelling or commercial building becomes easier when the roof provides adequate ventilation and offers ongoing protection from the rain.

Ensuring Adequate Ventilation

Many contractors did not fully appreciate the need for adequate ventilation in roofing systems until the 1990s. Consequently, some older residences and office buildings which have not received state-of-the-art roofing attention recently provide insufficient ventilation. This situation sometimes aggravates problems caused by excessive dampness even under normal conditions.

Perhaps not surprisingly, following a flood, mitigation and restoration experts performing water cleanup sometimes recommend extensive roof repairs or even a complete roof replacement, based upon the specific condition of the individual property. After a natural disaster, drying out the premises makes little sense if a poorly ventilated roof permits lingering interior dampness and water vapor to generate ongoing problems. Unwanted water in business and home interiors can cause extensive damage and create health and safety concerns.

Water Damage to Roofs

If your property sustained flood damage, it makes sense to ask water damage mitigation and restoration specialists to inspect the integrity of your roof and attic ventilation system. You might consider asking your inspector to pay particularly close attention to several issues, including:

1. Whether the roof remains structurally sound or appears at risk of collapsing following flood damage?

2. Whether your roof's ventilation system appears adequate or requires an upgrade?

3. Do any leaks appear visible?

4. Does the inspector detect mold or mildew?

5. Do underlying subroof systems, beams, rafters, and structural supports still appear in good condition and correctly aligned?

The Scope of Flood Damage

When floods flow through the interior of a structure, water in business or residential settings usually causes visible and unseen damage. Mitigation experts may assist you in visualizing this process. Excessive moisture can pose an ongoing threat in some situations, even following water cleanup and drying.

While performing water cleanup and drying the premises may correct visible surface damage, residents sometimes suffer long term adverse impacts from lingering dampness. Moisture may cause the spread of mold or mildew. Even roofs untouched by floodwaters frequently suffer adverse impacts from dampness and water in home interiors, for example. Following Hurricane Katrina, some properties in New Orleans became uninhabitable as a result of this problem.

Shifting Soil

Roof damage may occur indirectly when floods impact the ground. This situation may ultimately disrupt a building's foundation.

Water in home interiors and water in business premises sometimes accompanies saturated soils incapable of absorbing any more moisture. Flooding may, in turn, contribute to subterranean shifts impacting a structure's foundation, ultimately threatening roof integrity.

Careful Inspection

Roofing systems help waterproof properties. Don't overlook the importance of qualified roof inspections after a flood! For additional information on water damage contact, SERVPRO of Germantown / Collierville at (901) 755-3705.

How to Keep Your Pipes from Freezing

5/13/2020 (Permalink)

As the weather gets colder, the possibility of frozen pipes in your Germantown, Tennessee, or Collierville, Tennessee, home becomes a real concern. If you have a pipe freeze, the water inside can expand, and the pipe can burst. Follow these steps SERVPRO of Germantown / Collierville has outlined below, to prevent this from happening.

1. Insulate

Any pipes in unheated places, like basements and crawlspaces, should be wrapped in insulation such as fiberglass or foam rubber sleeves. Use as much insulation as you can.

2. Maintain a Stable Temperature

Keeping the temperature the same year around also helps prevent frozen pipes. Having the thermostat set to at least 55 degrees Fahrenheit will help keep the pipes from freezing, but it will also prevent contraction and expansion, which can weaken pipes and cause them to leak.

3. Keep Faucets Running

Let your faucets run at a slow drip when the weather gets below freezing. This can prevent pipes from freezing by making sure that pressure doesn't build up inside. Even if the water freezes, it won't be able to cause the pipe to burst.

4. Close Valves, Open Valves

Any valves that supply water to the outside should be closed. Any outside valves should be opened to allow any water that's inside to flow out.

5. Frozen Pipe is Found

If you turn on the faucet during a cold snap, and hardly any water comes out, a pipe will probably be frozen. Check along the exterior wall to find the pipe or see where the water line comes through the foundation to enter the house. Once the problem area is located, use a heating pad or a hairdryer to warm up the pipe, allowing the water to run while you do it.

If you had frozen pipes burst and it caused water damage to your home, contact SERVPRO of Germantown / Collierville at (901) 755-3705 to take care of the repairs.

Why Do Ice Storms Result in Damage?

5/13/2020 (Permalink)

SERVPRO of Germantown / Collierville is here to help in any storm. An ice storm involves the accumulation of freezing rain. Snow melts as it passes through air that's warmer than freezing. Precipitation then refreezes as it falls through subfreezing air closer to the ground. This results in a layer of ice that can be up to several inches thick.

What Do Ice Storms Involve?

Ice storms can result in ice accumulations on the ground, sidewalks, roads, and other outdoor surfaces. These storms are characterized by:

  • A layer of ice at least a quarter-inch thick
  • Excess weight on branches and power lines
  • Risk of additional wind damage

According to The Weather Channel, ice can increase tree branch weight by 30 times or add as much as 500 pounds of excess weight to power lines. The weight of the ice can cause branches, power lines, and poles to fall.

Common Types of Storm Damage

In addition to risks posed by slick surfaces, ice storms can also lead to power failure. Some of the consequences of an ice storm include:

  • Fallen branches
  • Lack of heating
  • Ice damming on roofs
  • Shingle bruises

These are some of the most common types of damage caused by accumulated ice. Preventative measures may limit the extent of the damage.

Limiting Ice Damage

Homeowners can take several measures well before a storm is on the forecast. The following tips may lessen storm damage:

  • Clear gutters and downspouts
  • Ensure that roof temperature is uniform
  • Have trees pruned
  • Obtain a generator and fuel

These measures can protect a home and vehicle. It's recommended to stockpile food and fill the gas tank of a vehicle if you become housebound or need to evacuate.


An ice storm can make any area unsafe. If the weight of ice or other factors damages a residence in Germantown, Tennessee, or Collierville, Tennessee, contact SERVPRO of Germantown / Collierville at (901) 755-3705 for help.

Using Drain Cleaners: 3 Important Facts

5/13/2020 (Permalink)

When a clogged drain stops up in your Germantown, Tennessee, or Collierville, Tennessee, home's plumbing, you may reach for one of several drain cleaners you have handy. These products are adept at handling small sink or toilet clogs and can help water drain smoothly. However, before you use these liquids, SERVPRO of Germantown / Collierville wants you to know where they can be used and when they might do more harm than good.


The Chemicals May Damage Older Pipes

Using a drain cleaner to clear a clog may harm your pipes if you have an older home. These liquids can contain several caustic ingredients designed to dissolve hair and waste, and the heat they create once introduced in the line can warp older metal pipes. If this happens, your plumbing problems may multiply instead of being resolved.

The Compounds May Not Remove Clogs

While some drain cleaners are effective in clearing a clogged drain or bathroom sink, they don't always work on large toilet clogs. Suppose the chemicals are unable to deal with the mass. In this scenario, the product can remain in the pipes and sometimes cause warping or other damage, leading to a massive toilet overflow and the need for a sewage cleaning and removal company. If a drain cleaning product doesn't produce results within 24 hours, it is wise to call a plumber.

The Cleaners Can Sometimes be Hazardous

Clearing a drain with a liquid cleaner can be convenient, but these products could pose a threat to you, your pets, and wildlife. They sometimes contain toxic ingredients that can be harmful when inhaled and harm the local environment if they find their way into natural water sources. As such, it's important to handle these products carefully.

Dealing with a clogged drain in your Germantown, Tennessee, or Collierville, Tennessee, home can be frustrating. Before reaching for a liquid drainer cleaner, it's important to know the cleaner's facts and its use. Keep your home and family safe today.

How Can You Deal with Water Issues in Your Home?

5/13/2020 (Permalink)

Flooding from sewer backups, broken pipes, and heavy rains can cause water damage in your Germantown, Tennessee, or Collierville, Tennessee, home. Figuring out what to do after your home is affected by this water is not always intuitive. You may feel overwhelmed and discouraged, but following this quick guide from SERVPRO of Germantown / Collierville can make it easier to get your life back to normal.

Get Some Help

You should not tackle a water cleanup project on your own. This leads to extra stress, but if you do anything incorrectly, you may need to do more repairs and invest more money than hiring a company. A residential water remediation team can help you with almost every aspect of the cleanup process.

• Performing the initial inspection of the damage.
• Figuring out what caused the water damage.
• Removing standing water and drying out space.
• Cleaning salvageable belongings.
• Replacing destroyed building materials.

With a cleanup crew in your corner, you do not have to worry about finding the cause of the flood or drying it out. Instead, you can sit back as professionals complete the work.

Call Your Insurance

Additionally, you should call your insurance provider. An agent may be able to help you figure out if your insurance policy covers the damages. The source of the water, such as broken pipes or torrential rain, often affects whether a typical insurance policy covers the damage. Because all coverage can be slightly different, you need to work directly with your provider to make sense of your unique situation.


It is never fun to find water damage somewhere in your home. Figuring out what to do after a pipe burst or rainwater fills your basement can take some time. However, act quickly to ensure damages doesn't get worse than it already is. Contact SERVPRO of Germantown / Collierville at (901) 755-3705 today to help get your house dried out and cleaned up.

How to Clean Items Affected by Water Damage

5/13/2020 (Permalink)

It can be disheartening to discover the aftermath of a flood in your home. When you have water in your home located in Germantown, Tennessee, or Collierville, Tennessee, family heirlooms, photographs, and important documents may be affected. It's possible to restore them, though. Follow the steps to get the restoration process started. The water mitigation experts at SERVPRO of Germantown / Collierville, who'll handle your cleanup, may be likely to save your valued items.

1. Remove the Item From Harm's Way

First, take the item out of the water. Wearing the appropriate gear, such as goggles, gloves, rubber boots, and protective clothing, gently move the items to an area where they can start to dry out. Clean the debris off as much as you can without grinding dirt into the items. If possible, keep affected belongings indoors, as the sun and other outdoor elements can cause more harm than help.

2. Reduce Humidity

While items are air drying, it's important to do everything you can to reduce your home's humidity. Talk to the professionals handling the water in the home about the best way to increase the airflow. They may recommend opening windows or bringing in industrial dehumidifiers to help your items dry and prevent the growth of mold.

3. Trust the Experts

When you hire mitigation experts, they are there to do more than fix broken pipes and replace walls. They can be a sounding board for your concerns and answer any questions you have. Their experience allows them to advise on the best method for recovering your items, whether it is dry cleaning or gamma irradiation. Trusting their guidance is the path to restoring your home to its former state as soon as possible.

Water in the home may be daunting, but it doesn't have to be devastating. Preserve your precious memories and other items in your home by following these tips and. Contact SERVPRO of Germantown / Collierville at (901) 755-3705 for additional information.

Water Damage from Air Conditioner Leaks

5/13/2020 (Permalink)

90% of Leaky Air Conditioners are Inside the Unit

Did you know, more than 90 percent of repair calls for air conditioners involves a leak inside the unit or outside surfaces?

If you are buying a home, check the air conditioning and heating units to ensure they are working. If water is leaking into the walls or ceiling, contact SERVPRO of Germantown / Collierville to locate the problem. The problem may seem worse than it is, especially if the summer temperature is in the hundreds. Your technician would be a professional and knowledgeable of the steps to repair the damage. When water leaks, it spreads, increasing the affected area of water damage.

Tips to reduce the likelihood of water leakage:

  • The Central AC system should have a secondary drain line.
  • Install a drain pan overflow shut-off switch.
  • Clean or change your HVAC air filter regularly.
  • Make sure ductwork is insulated properly.
  • Have your AC refrigerant levels checked regularly?
  • Keep your condensate pump free from mold and mildew by flushing it with a 50 percent bleach/water solution.
  • Schedule annual HVAC maintenance.

Contact SERVPRO of Germantown / Collierville at (901) 755-3705to jumpstart the cleanup of water damage caused by your AC leak, and we will make it "Like it never even happened."