Step 1: 24 Hour Emergency Contact 

The restoration process begins when you call us. SERVPRO of Germantown / Collierville is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. Even a delay of a few hours can greatly increase the severity of the water damage. We can ensure that your property will look "Like it never even happened," once you call us today! We take care of our customers and make sure you will be 100 percent satisfied when we walk out your doors. 

We also service neighboring locations such as Glenalden, Dogwood Grove, Kimbrough Wood, Dogwood Gardens, Poplar Estates, Germantown Trails, Collierville Farms, and Almadale Farms.



We Answer the Phone Ready to Help

Call SERVPRO of Germantown / Collierville Today at (901) 755-3705 

Open 24 hours, 7 days a week!



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We Answer the Phone Ready to Help
Call Today - (901) 755-3705

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Germantown / Collierville has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment