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How To Clean Items Affected by Water Damage

6/27/2018 (Permalink)

Water Damage How To Clean Items Affected by Water Damage Pipe Break and Water Damage in Germantown, TN

It can be disheartening to discover the aftermath of a flood in your home. When you have water in the home in Germantown, TN, family heirlooms, photographs and important documents may be affected. It could be possible to restore them, though. If you follow the steps to get the restoration process started, the water mitigation experts who handle your cleanup may be more likely to save your valued items.

1. Removing the Item From Harm's Way

The first step, of course, is to take the item out of the water. Wearing the appropriate gear, such as goggles, gloves, rubber boots and protective clothing, gently move the items to an area where they can start to dry out. Clean debris off as much as you can without grinding dirt into the items. If possible, keep affected belongings indoors, as the sun and other outdoor elements can end up causing more harm than help.

2. Reducing Humidity

While items are air drying, it is important to do everything you can to reduce the humidity in your home. Talk to the professionals handling the water in the home about the best way to increase the airflow. They may recommend opening windows or bringing in industrial dehumidifiers to help your items dry as well as prevent the growth of mold.

3. Trusting the Experts

When you hire mitigation experts, they are there to do more than fix broken pipes and replace walls. They can be a sounding board for your concerns and answer any questions you have. Their experience allows them to advise on the best method for recovering your items, whether it is dry cleaning or gamma irradiation. Trusting their guidance is the path to restoring your home to its former state as soon as possible.

Water in the home may be daunting, but it doesn't have to be utterly devastating. Preserve your precious memories and other items in your home by following a few quick tips and the advice of your restoration team.

For more on Germantown click here

Cleaning Foul-Smelling Sewage Damage

6/17/2018 (Permalink)

Commercial Cleaning Foul-Smelling Sewage Damage Black Water clean up in Germantown, TN

With an unpleasant odor, contamination concerns, and health worries, sewage backup can be a real issue. Not only can the water contain bacteria, parasites, and viruses, the liquid can also contaminate items it comes in contact with — including humans. To remove the offending black water can be an arduous and risky task, so consider contacting a professional sewer cleanup crew in Germantown, TN, to help ensure your commercial building is clean and safely disinfected.

Black Water

Often referred to as black water, sewer backup is generally considered the most dangerous category of flood water by the Institute of Inspection Cleaning and Restoration Certification. Black water can have several sources:

• Sewer run-off
• Dangerous chemicals
• Flooded toilet
• River flooding

The IICRC warns that all contact with the polluted water during a sewer cleanup should be avoided. The institute also recommends hiring a professionally trained team to clean the contaminated area. This can prevent infections, allergies, and illness.

Sewage Cleanup

One of the biggest sewage cleanup problems a commercial building owner faces may be in asking employees to clean a black water flood, because OSHA has stringent requirements that must be followed. Hiring a water damage repair team can make sure all safety standards are complied with and the contaminated area is correctly cleaned, sanitized, and disinfected.

Chemical Safety

Before attempting to clean a previously flooded area, open the windows and set up fans to mitigate moisture and ensure airflow. Once the black water has been removed, common cleaners can be safe and effective when used as directed. Potentially toxic compounds from mixing chemicals must be avoided. Many people consider bleach a good sanitizer, but the chlorine compounds from mixing bleach can be highly caustic and dangerous.

Emergency Help

Black water and sewer cleanup are almost always considered an emergency. Fortunately, with the help of specialized professionals, the building can quickly become contaminant-free once again.

For more on Germantown click here

3 Steps for Repairing a Leaking Commercial Roof

6/12/2018 (Permalink)

Storm Damage 3 Steps for Repairing a Leaking Commercial Roof Storm Damage in Germantown, TN

Heavy rains and strong winds can cause considerable damage to your Germantown, TN, commercial building. However, when it comes to vulnerable areas, few are more exposed to the elements than the roof. Standing water and other types of flooding can cause a roof leak, which may interrupt normal business operations and cause monetary loss. However, there are a few steps you can take to have this problem repaired quickly and reduce the risk of long-term roofing difficulties.

1. Call for Mitigation

Taking quick action upon discovering a leak can help prevent costly water damage to your building. Calling in a storm damage and flood mitigation service to stop the worst of the leaking with tarps and temporary sealant can be one of the most effective ways to stem the flow of a serious roofing leak. You may want to be prepared for flood technicians to evacuate affected areas of your building while mitigation is performed.

2. Take Note of the Damage

Once you can safely access your building’s roof, make a list of any damage you see so you can report it to your insurance provider or roofing contractor. Note any missing shingles, visible sagging, standing water and damaged roofing material that may need to be replaced. Creating this list may help you gauge the cost of the repair of a roof leak. Remember to take photos as well so you have visual evidence of the damage you list.

3. Compare Repair Estimates

Having a damaged roof repaired can cost anywhere from several hundred to a few thousand dollars, depending on the extent of the destruction. Before you settle on a contractor, take the time to compare a few estimates so you do not overpay for the repairs. Consider asking other business associates in the area if they have any recommendations that may help you hurry the process along.

When your Germantown, TN, commercial building suffers a roof leak, it can be difficult to know where to begin when it comes to having it repaired. Knowing which steps to take may help you resolve the issue quickly and lower the risk of financial loss.

For more on Germantown click here

Water Damage from Air Conditioner Leaks

5/25/2018 (Permalink)

90% of Leaky Air Conditioners are Inside the Unit

More than 90 percent of repair calls for air conditioners involve a leak inside the unit or on outside surfaces of it.

If you are buying a home, be sure to check the air conditioning and heating units to assure they are in working order. If water is leaking into the walls or ceiling, that would be an urgent reason contact a trained professional to locate the problem.

The problem may seem worse than it is, especially if the summer temp is climbing near the hundreds, but your technician would be a professional and have knowledge on steps to repair the damage. When water leaks, it spreads, increasing the affected area of damage.

Tips to reduce the likelihood of water leakage:

  1. Central AC system should have a secondary drain line.
  2. Install a drain pan over-flow shut-off switch.
  3. Clean or change your HVAC air filter regularly.
  4. Make sure ductwork is properly insulated.
  5. Have your AC refrigerant levels checked regularly.
  6. Keep your condensate pump free from mold and mildew by flushing it with 50 percent                     bleach/water solution.
  7. Schedule annual HVAC maintenance.

Contact SERVPRO of Germantown/Collierville to jumpstart the clean-up of water damage caused by your AC leak and we will make it “Like it never even happened."

We can be reached 24/7 for emergency response calls @ 901-755-3705.

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5/25/2018 (Permalink)

Fire Damage Are you sure you want to delete this post? Home and Kitchen Burned in Fire

Home Fire Prevention Tips from SERVPRO of Germantown/Collierville Fire Crew

We asked for input from our Fire Crew to highlight their favorite fire prevention tips to keep their own children safe while they are out of school for the summer and spending more time at home. This is the feedback we received based on their experience in the fire restoration industry:

“Do not cook anything on the stove because you may get distracted with your phone or TV and leave it unattended too long. “  -  Marie

“Never use a metal bowl or aluminum foil in the microwave…some children are not aware of the damage this can cause.” – Kim

“Always turn off the exhaust fan in the bathroom….if it runs continuously the motor can burn up and fall into the toilet and cause it to explode….true story.” – Dana

“Do not use the iron unsupervised.” –  Shalitha

“Take batteries out of toys before storing in a hot location such as an attic.” – David

“Do not plug multiple electronics into a power strip…they increase the amount of power that runs from the outlet…it can overheat and cause an electrical fire.” – Kerry

 “Never play with lighters or matches, especially in the bedroom….a mattress can catch on fire easier that you may realize.” – Maria

“Keep fresh batteries in your smoke detectors….they can save a life.” - Jemarius

Thank you to our hard-working fire crew members who help restore homes for customers every day then go home and take care of their own families. We are blessed with a family oriented team who values the place they call home and the place you call home.

SERVPRO of Germantown/Collierville


How do I Remove Mold?

5/25/2018 (Permalink)

Mold Remediation How do I Remove Mold? Mold Growing on Ceiling

Removing Mold Starts with Removing Moisture

Once mold gets into your home or office, you can't just remove the source of moisture. By then, it's too late. Mold without an active source of moisture can live for long periods of time without dying. At this time, you will probably have to call your local mold removal experts for mold damage remediation, fungus and mildew cleaning, and deodorization that will get rid of the smelly odor that often comes with mold damage.

To get started on mold removal by yourself, start the mitigation process by regularly cleaning your home or office. Regular cleaning and deodorization help reduce the mold in the home and commercial mold damage remediation process by limiting the places where fungus and mildew can grow. If you don't want to do the mold removal process for commercial mold damage or mold in home yourself, call a local mold remediation company for mold removal and deodorization services.

Keep mold at bay by dusting and vacuuming your home or office often. Over 80 percent of mold can be found on dust particles. A HEPA vacuum cleaner acts as the best defense against mold.
Visit http://www.SERVPROgermantowncollierville.comfor more information on mold removal and remediation.

Pet Safety for 4th of July

5/25/2018 (Permalink)

If including pets in July 4 celebrations, incorporate safety measures that will protect them from common accidents. Loud noises scare animals. Many pet owners say that during a thunderstorm, their dogs or cats try to escape and often find under the bed the perfect hiding place. If the fear has developed into a full-blown phobia, the pet can easily injure itself trying to flee quickly. Common noise phobias are effects of sounds from thunderstorms, firecrackers or gunshots. Overall, animals are more sensitive to noise than humans.

If you are planning an outing for the holiday and keep the pup at home alone, leave a fan blowing lightly, or music playing to somewhat relax your pet. Shut windows to avoid loud noises and make a comfort area for your pet like a closet or the pet's crate including its favorite stuffed toy or soft blanket.

Pets left at home may also become anxiety ridden during a firework display and find a way to escape from the house. Make sure your pets wear a durable collar with up-to-date information on identification tags. Having your pets micro-chipped is another way to increase the chances that your pet is reunited with you should he become lost.

The 4th of July can be a safe, fun celebration for all members of your family. If there’s an emergency, don’t wait to have your pet treated; locate a 24-hour veterinary clinic if your family veterinarian is not available. Click the safety tips for more about pet safety.

Happy 4th of July and celebration of independence for the USA!  Have fun, stay safe and keep your pets safe!

SERVPRO of Germantown/Collierville


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What To Do With Mold Damaged Possessions

5/24/2018 (Permalink)

Mold Remediation What To Do With Mold Damaged Possessions Mold Damage in Germantown, Home

If your home has experienced extensive water damage, there’s a good chance many of your personal belongings have been affected. While wood floors, carpeting and drywall can be replaced, many personal items carry sentimental value that makes them irreplaceable. While not everything can be restored, resist the temptation to throw away mold-damaged possessions until a mold remediation specialist in Germantown, TN, has assessed it. You may be surprised by what mold cleaning can restore.

What To Clean

Mold damage affects different materials in different ways. Porous materials, such as fabric, upholstery, carpeting, leather, plywood, canvas and paper suffer the most damage. Mold can partially digest some of the material, or get lodged in tiny openings in the material so that it’s extremely difficult to get out. On the other hand, non-porous materials usually fair much better. Because the mold is only on the surface, it can be scrubbed off with a minimal amount of effort. Possessions made of the following materials can usually be cleaned without difficulty.

• Metal
• Plastic
• Hardwoods
• Glazed ceramics
• Glass

What To Replace

While it may be possible to restore some items with mold cleaning, the cost to do so may make it more reasonable to replace it. For example, a favorite recliner that has suffered serious water damage and mold growth. If a new recliner can be purchased for the same price as restoring it (or less), you may be advised to buy a new one. If the item in question isn’t one-of-a-kind or of great sentimental value, you’re probably better off replacing it.

What To Restore

Anything precious or unique is worth restoring. A child’s favorite toy, a handed-down leather jacket, rare books or precious paintings can all be potentially restored by a restoration specialist in Memphis, TN. Even if you think the damage is too severe, wait until a professional has assessed the damage before you give up hope. A new, patented, hydraulic washing system by a company called Esporta can restore 90% of soft materials to a “food-grade” clean. While you may lose possessions to water and mold, professional mold cleaning and restoration can make sure you don’t lose everything.

For more on Germantown Click here.

Why Is the Roof Damaged and What Can I Do?

5/24/2018 (Permalink)

Commercial Why Is the Roof Damaged and What Can I Do? Roof Damage after Fire Loss in Collierville.

Fires can do strange things to commercial buildings in Collierville, TN. The flames may burn away parts of your walls and roofing. However, roof damage isn't always directly caused by the fire. No matter the direct cause of the damage, you need to start the fire cleanup as soon as possible. You can call in experts in fire restoration to help you through the process. These individuals will know how to clean up damage caused by fire, smoke and firefighters.

Taking Care of Roof Damage After a Fire

When it comes to your roof, you may want to act quickly to ensure other parts of your commercial building are not negatively affected.

  • Cover holes. You can use tarps and boards to cover the holes in your roof and keep the elements out. Hiring a company that does tarp services makes this project easy.
  • Start repairs. Roof repair is often a major part of a cleanup process. Get a contractor in as soon as possible to start looking at the damage and figuring out a repair plan.
  • Call your insurance company. In some cases, the damage caused due to a fire may be covered under your commercial insurance policy. Call your agent to find out what your next step should be.

As you go through the fire cleanup process, almost every surface of your office will be touched.

Understanding the Damage

Some of the damage done to your roof may have been caused by firefighters. They often put holes in walls and roofs to increase ventilation. The fact is increasing ventilation helps slow a fire's growth and makes it easier to manage. With the holes in place, dark smoke can leave the building and give the emergency responders better vision. The holes make it easier to save your property and make sure no one is left inside the smoldering building.

Quick action is important when it comes to fire cleanup. This is especially true when making repairs to a roof.

Click here for more on Collierville.

Fire Insurance Gaps: 3 Important Facts Every Homeowner Should Know

5/8/2018 (Permalink)

Fire Damage Fire Insurance Gaps: 3 Important Facts Every Homeowner Should Know Fire Loss in Memphis

When a Memphis, TN, home fire strikes, the results can be devastating. Valued possessions may be lost or damaged and your house may need extensive repair. However, before you file a claim or expect your insurance policy to cover fire damage and restoration service costs, you may want to learn about a few common coverage gaps and under which circumstances you may be denied compensation.

1. Intentional Fire

While fires set by curious young children playing with matches or lighters are usually considered accidental and not arson, fires that are set deliberately as a means to collect the insurance money are not covered if any evidence of an intentional fire is uncovered. If you believe a home fire at your residence was caused by accident, you can probably expect to have the blaze thoroughly investigated before you receive any kind of insurance payout.

2. Fires at a Vacant House

Most insurance companies consider a home as being vacant if has been unoccupied over thirty days in a row. If a fire should break out in such as residence, you may not be entitled to any insurance coverage. While the burden of proof will likely fall on your insurance provider, this coverage gap could end up costing you thousands of dollars in repair and restoration costs.

3. Exceptions

When it comes to receiving compensation for a vacant home fire, you may have several options to avoid a coverage gap. If you have a vacation home that you only occupy part of the year, then it is wise to ask your insurance agent about vacant residence coverage, which protects your unoccupied vacation home from fire and other disasters. This policy is typically separate from your homeowner’s insurance but may pay for itself if vacation property should ever catch fire.

A home fire at your Memphis, TN, residence can be frightening as well as costly. Having a keen understanding about insurance coverage gaps and whether you can rectify them can give you peace of mind as a homeowner.

For more on Memphis Click here.